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Information for Fleet Partners

Learn how to get a license for transportation business or sign up with Uber if you already have a licensed company and find information on how to add documents, new drivers and vehicles.

Get a license for the transportation business with passenger cars in Austria

With millions of riders all over the world, Uber is a great way to make money — but first you need a license to operate as a fleet partner in Austria.

Apply for your license

Responsible office

  • Inform yourself online or in person at the responsible office (MA63 and WKO)

To start a taxi business, you’ll need the following:

  • Financial capacity
  • Licensed vehicles
  • Managing director with proven qualifications

To start with Uber, you’ll also need the following:

  • Driving license
  • Vienna Taxi driver's license
  • Additional valid document (passport, ID, residence permit)
  • Trade license
  • ATU number
  • Bank details (company account)
  • License of vehicles

Please upload the original documents to your Uber account.

Create a profile as an entrepreneur

If you haven't created an Uber account yet, do so at partners.uber.com. Fill in the information needed and then add documents, drivers and vehicles and then proceed with the following steps:

1. Upload documents

Upload your documents. See below ("What documents to entrepreneurs need") to know which documents entrepreneurs need to upload.

4. Bank account information

Add your bank account information under “Banking”: company name and account details. They need to be exactly the same as on your bank statement (document "Bankomatkarte oder Kontoauszug").

2. Wait for activation

Please wait for your documents and profile to be activated. This can take up to 24 hours. Only after the activation you can proceed with the steps 3 and 4.

3. Company details

As soon as your profile is active, log in to partners.uber.com. Under “Invoices> Invoice Settings” add the company name, the address of the company headquarters and the VAT number.

What documents do entrepreneurs need?

Please note that copies or scans of documents cannot be accepted. Please click on ">" in the bottom right corner to see all documents needed.

  • License for the transportation business

  • Commercial register extract

  • Bank card or bank statement

    IBAN, Bank name and name of your company must be visible on one side. Bank cards on which this data is split on two sides cannot be accepted.

  • Registration certificate

  • Valid drivers license

  • Additional ID

  • Identity card for anyone who owns 25% or more of your business

  • ID card for board member

  • Code of Conduct for Entrepreneurs

  • Vienna taxi driver's license

    A reduced service fee of 15% applies to all trips made by the driver when he uploads a Vienna taxi driver's ID to the Uber app.

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Drivers and cars

Create new drivers

First, you need to create an account for your driver, after which you can add the documents to their profile. You can find detailed guidelines for creating drivers and uploading their documents here:

Create new vehicles

A detailed overview of how you can add vehicles to your Uber account can be found here. Please note that we currently only include electric vehicles (EVs) and plug-in electric vehicles (PHEVs) with a battery range of 50 km or more.

Add drivers who already have an Uber profile

The driver needs to switch to your fleet himself. He can do this directly in his app or on help.uber.com: "Help > Account and Payment > Managing drivers and fleet > I want to switch my Fleet Partner"

How to get help

As an entrepreneur you have 4 options to contact uber. Please click ">" in the bottom right corner to see all options.

  • In your Uber driver app

    Open "help" in the menu of your Uber driver app (top left corner). You will find lots of articles for several questions you may have.

  • On help.uber.com

    Open help.uber.com in any browser. You will find answers to your questions here.

  • Contact the phone support

    Only existing entrepreneurs are eligible to call our phone support under 01/417 01 40 from Mo-Fr, 10am-5pm.

  • Make an appointment

    If the Uber Greenlight is open.

    You can book an appointment for the following reasons:

    • Your account has been hacked
    • Documents for partners
    • Switch city
    • Help with payment
    • You found an item
  • How to make an appointment

    Watch the short video below on how to make an appointment.

  • How to cancel an appointment

    Watch the short video below on how to cancel an appointment.

  • Your driver needs help?

    Please be aware that you are responsible for your drivers. If they have any questions or issues they should first contact you. You can then reach out to the support, e.g. phone support.

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The information provided on this web page is intended for informational purposes only and may not be applicable in your country, region, or city. It is subject to change and may be updated without notice. Uber is not responsible for the products or services provided by other companies.