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How to use the Uber app

Our core service is developing technology that connects drivers and riders on demand. Here’s how the app works, step by step:

STEP 1

A rider opens the app

The rider enters their destination into the Where to? box on the top of the screen; taps each ride option to see the wait time, car sizes, and price; then confirms their pickup location and taps Request.

STEP 2

The driver receives a request

The driver receives an SMS from his disposition to carry out the ride. He confirms the request and picks up the rider. The rider is automatically notified when the driver is one minute away.

STEP 3

The driver picks up the rider

The driver and the rider verify each other’s names and the destination. Then the driver starts the ride.

STEP 4

The driver takes the rider to the destination

The app gives the driver the option to access turn-by-turn directions, so the driver can focus on getting there and the rider can focus on enjoying a comfortable ride.

STEP 5

The driver and rider leave ratings and reviews

At the end of each trip, drivers and riders can rate each other from 1 to 5 stars. Riders can also give the driver compliments. In cities where tipping is available, they can also add a little extra to show their gratitude.

Ready to experience Uber for yourself? Take your first trip as a rider, or get on the road to earning as a driver.

Rider app

Get where you’re going easily and reliably with the tap of a button. Choose the ride option that best suits your needs.

Driver app

With the Driver app, you’re in control. The app for drivers was designed with features that empower you to decide how, where, and when you earn.