安全派送

Your safety on the road will always be a top priority, which is why we’re constantly investing in and developing new ways to help keep you safe. From in-app features to educational videos, we want to make sure you’re well informed about all safety features available for you while delivering.

保障您的安全是推动我们前进的动力

Safety is designed into the experience. So you feel comfortable delivering at night. So you can tell loved ones where you’re going. And so you know you have someone to turn to if anything happens.*

紧急援助按钮

You can use the in-app Emergency Button to call authorities to get help if you need it. The app displays your location and trip details, meaning you can quickly share them with emergency services.

追踪我的派送行程

You can share your live location with friends and family, right from the app. That way, someone you trust always knows where you are when you’re out on the road.

了解如何使用此功能

RideCheck

If your trip has gone unusually off-course, if it has stopped unexpectedly, or if a crash has occurred, RideCheck will immediately notify us. If flagged, we’ll check in to make sure everything is OK.

了解与 RideCheck 功能相关的更多信息

全天候应急支持

优步的客服人员接受过应急响应培训，可为您提供全天候服务。

道路安全教育

需要有关道路安全的再培训吗？我们已与州长高速公路安全协会 (GHSA)、美国自行车爱好者联盟和国际道路交通安全协会 (ASIRT) 建立合作关系，开展一系列道路交通安全举措，包括开展自行车安全教育。

联系安全客服代表

您可以在每次行程中通过电话或短信联系 ADT 安全客服代表。只需轻触安全盾图标并选择“联系安全客服代表”。

安全骑车派送

为了保障派送员的骑行安全，优步专门打造了自行车专用产品。

自行车安全用品商店

Having the right gear before you get on the road is important for your safety. We’ve partnered with local distribution centers to make getting access to the equipment you need easier than ever.

Shop their store

适合自行车的导航工具

We know that navigating streets on a bike is different than in a car. That's why we offer bike-specific navigation to help keep you safe and to help you have the most up-to-date bike-friendly routes to get you from order pickup to dropoff.

我们的部分合作伙伴

International Transport Workers’ Federation

Uber and the International Transport Workers’ Federation developed this global charter, which reinforces Uber’s support for couriers’ road, interpersonal, mental health, and occupational safety. It includes 12 principles, such as building safety features and partnering with others, that we strive to uphold.

Download the charter