In our efforts to help protect drivers, riders, and our community, we’ve suspended the Uber Pool product until further notice. This is in an effort to help flatten the curve and limit the spread of COVID-19.
To make sure we’re doing our part to help prevent the spread of COVID-19, we’re switching to an appointment-only model for select Greenlight locations. Drivers and delivery people are required to schedule an appointment in advance if they want to visit a Greenlight location. If you have an offer to receive masks or other health and safety supplies, please arrive during distribution hours.
You can get help 24 hours a day, 7 days a week in the app. Go to Help in your Driver app, then select the topic where you need support.
Conduce con la app de Uber
Los Angeles needs drivers like you. Thousands of riders request Uber every day, and you can use your vehicle to cash in on the action.
Requisitos de la Comisión de servicios públicos de California (CPUC)
Exhibe tu distintivo de vehículo Uber
The CPUC (California Public Utilities Commission) requires that drivers must display an Uber decal on their vehicle while online. Place them on your front passenger windshield and rear passenger windshield facing outward. When taking trips at LAX, the airport requires you to display its placard beneath your front trade dress.
You can remove the decals when you decide to go offline and save them for the next time. Pro tip: if you keep the paper they come with, you can place your sticker on it when not in use.
Once you begin to drive with Uber, we'll mail you a decal. You should receive it within 7 business days. If you ever need a new decal after you begin driving with Uber, you can request a new one be mailed to you. You can also pick one up at your local Greenlight Hub.
Need a temporary decal? You can print one at home here.
Having Uber trade dress helps riders quickly identify your car, which can help you start the trip on time. Please be aware that failure to display trade dress on both front and rear windshields when online can result in a ticket and fine of up to $1,000.
Requisitos de edad
En California, debido a los requisitos de la CPUC, no puedes transportar menores sin acompañantes en viajes pedidos a través de la app de Uber. Ten en cuenta que, en California, un usuario debe ser mayor de 18 años para registrar una cuenta Uber, pero si crees que un usuario es menor de edad, puedes pedirle que confirme su edad e informarle que deberás cancelar el viaje si efectivamente es menor de 18 años. Además, puedes reportar los pedidos para transportar menores sin acompañante al enviar un comentario dentro de la app.
Requisito del Certificado de registro impositivo
As an independent contractor using the Uber platform, you may be required to register your business with the Office of Finance of the City of Los Angeles and obtain and hold a Tax Registration Certificate. The City of Los Angeles Office of Finance has more information about the rules for registration at this website.
If you're unsure if the city’s business tax ordinance applies to you, please contact the City of Los Angeles Office of Finance to discuss the specific applicability to your situation.
Informar el millaje del vehículo uno mismo
En California todos los vehículos de la Empresa de Movilidad Colaborativa deben completar una inspección vehicular de 19 puntos cada 12 meses o 50,000 millas, lo que ocurra primero. El requisito de las 50,000 millas incluye todas las millas conducidas sin estar conectado en la app Uber Socio. Por lo tanto, pedimos que todos los socios conductores informen ellos mismos el millaje de su vehículo. Puedes estar al tanto sobre cómo informar el millaje en la app Uber Socio.
Solicitud de información de la CPUC
La CPUC requiere que notifiquemos a los Socios Conductores en California que no se necesita de consentimiento para divulgar su información a la CPUC. Puedes ver la decisión 16-04-041 de la CPUC en 3.
Re-Match en LAX
- What is Rematch?
With Rematch, you can drop off at the airport and pick up without having to return to the Designated TNC Airport Assignment Area. After dropping off a rider, there will be a 45-second window where you could be rematched with another rider for pickup.
If you're at the terminal and don't receive a request within 45 seconds, you will need to exit the airport; to be eligible for another LAX pickup, head to the Airport Assignment Area. As always, waiting at the curb without a request is against airport regulations and can result in LAX police issuing you a citation.
- What vehicles are eligible for Rematch?
Rematch is available to UberPool and UberX drivers with valid LAX placards following a completed LAX dropoff. All other vehicles will continue to receive requests from the Airport Assignment Area only.
- Can I just drive to the terminal to qualify for Rematch?
No. You will only be eligible for Rematch after dropping off at the airport. LAX does not permit drivers to enter the airport without a dropoff or trip request, and you could receive a citation from LAX police if you do so.
- Does Rematch increase my wait time in the Designated TNC Airport Assignment Area?
No. Rematch reduces the number of cars in the Airport Assignment Area, which generally keeps the wait times even.
- What if my rider isn't ready?
Waiting at the curb is against airport regulations and can result in LAX police issuing you a citation, so if your rider requests too early and isn't ready, you should cancel the trip and exit the airport.
Novedades en Los Ángeles
Soporte a cada paso
Queremos que los viajes Uber sean tranquilos y sin complicaciones. Por eso estamos aquí para ayudarte a configurar tu cuenta, a ajustar tarifas y más, siempre que lo necesites.
Refiere a personas para conducir y genera más ganancias
Invita a amigos y familiares a unirse a la comunidad Uber. Usa tu código promo cuando recomiendes a otras personas, así obtendrás ganancias adicionales después de que ellos completen una cantidad determinada de viajes.
Comienza a generar ganancias con la app de Uber
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