Program overview:
Effective November 1st, 2024, AT&T will be transitioning its shuttle services to Uber Shuttle for rides between the AT&T HQ Campus and 1200 Ross Ave and 1810 Jackson parking garages. For more information on the program, open the Uber app and choose Shuttle.
Note: In order to see the route details and shuttle ETAs in the app, make sure you’re linked to the AT&T program by accepting the invite in your email. To find the email, search your inbox for a message with the subject, “Uber for Business.”
Route overviews:
The shuttle will run between 1200 Ross Ave and 1810 Jackson parking garages and the AT&T HQ Campus.
1200 Ross Ave Route:
1810 Jackson Route:
Additional program details:
- The shuttle operates from Monday-Friday, 5:30am – 8:30pm.
- The shuttles will loop back and forth between the 1200 Ross and 1810 Jackson parking garages, and the AT&T HQ Campus. Open the Uber app to view the next shuttle arrival time, then open your QR code in-app to board the shuttle. Download the Uber app here.
- For help, chat with us in-app 24/7.
Find more details about the shuttle in our AT&T Program Rider Guide, including step-by-step instructions on how to sign-up now.
Frequently asked questions:
- Do I need to book a shuttle trip through the app or can I just show up?
No reservations needed! Simply pull up the QR code in the app to scan in as you board the shuttle.
- How can I track my shuttle?
You can track your shuttle on the home screen of the Uber app.
- Is the Employee Shuttle free of charge?
The Shuttle is free to ride between the parking garages and the AT&T HQ Campus.
- Do I receive any confirmation or ticket allowing me to board the shuttle?
You’ll be able to pull up a QR code in the app that will serve as your ticket when boarding the shuttle.
- Can I bring an animal/pet on the shuttle?
Animals are strictly prohibited on the shuttles unless they are service animals.
- Can I eat or drink on the shuttle?
Eating or drinking is not allowed on the shuttle.
Uber Shuttle Support:
Follow the below steps to contact our support team in the Uber app.
Program terms:
By linking to AT&T’s Company account, you agree that Uber may share information with AT&T, or other third parties at AT&T’s direction, relating to trips charged to your business profile, including in the event of safety-related incidents. To opt out of this benefit, reach out to your Program Administrator.
Additional Program Terms can be found here.
Uber for Business