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Fees and surcharges explained

What are some of the taxes, tolls, fees, and charges that may be charged separate from my upfront price?

  • Wait time fee: A per-minute wait time fee will begin a few minutes after your driver arrives at your location. Wait time fees and thresholds may vary by location. In certain markets, additional wait time charges may apply to your trip depending on how busy it is. Wait time fees are waived for certain riders. For more information on this waiver, see our Accessibility help page on the topic. For more information on wait time fees generally, see our Wait Time Fees help page.
  • Cancellation fee: You can cancel a trip at any time before or after you’ve been paired with a driver, but in some situations you may be charged a cancellation fee. For more information on cancellations, see our Cancellations help page.
  • Cleaning fee: Riders are responsible for damage to the interior or exterior of a vehicle caused by incidents such as vomiting or food spills. Cleaning fees are assessed and charged according to the extent of the damage. Depending on the jurisdiction, taxes and/or additional fees may apply. For more information on cleaning fees, see this help page.