Our Commitment to Riders in South Carolina

You may have heard that the South Carolina Public Service Commission (PSC) issued an order yesterday directing Uber to cease and desist operations. We wanted to let you know that the order is being challenged. We plan to continue our commitment to providing South Carolinians with access to safe, affordable, and reliable rides. The PSC’s actions were taken without notice and were unexpected. While we think the PSC believes in consumers having safe and affordable choices, we are concerned that the PSC is unaware of the substantial progress Uber has made over the last few months working closely with state regulators to find a permanent solution for ridesharing in the state.

Uber has set the standard for consumer safety in the Palmetto State. All uberX rides are insured up to $1,000,000, which is 20x the $50,000 required of taxis in the state, and all drivers on the uberX platform must pass background checks at the county, state, and federal level before they are able to drive on the Uber platform. Our commitment to safety exceeds the current state requirements, which is why we are incredibly surprised and disappointed in the actions of the PSC.

Removing ridesharing from South Carolina harms the tens of thousands of riders who rely on the Uber platform for safe, low-cost rides. If you want continued access to safe and affordable rides, you can email and tweet at the PSC to tell them #SCneedsUber.

As always, thank you for your continued support of Uber in South Carolina.

Uber on,
Billy Guernier, General Manager – South Carolina
Michael Black, General Manager – Charleston

Last updated March 11, 2016