Photo Credit: Jay Coombe

Going Festin’ this weekend? We’ll be there. Demand will be very high for both weekends, especially as we continue to ramp-up after launching uberX last week, but we’re here to make sure your ride goes as smoothly and reliably as possible.

When each night comes to a close, exiting the fairgrounds may get tricky. For optimal pickups, reference the guide below.

PERFECT YOUR PICK-UP

Double-check your pick up location on the map in the Uber app before hitting ‘Request’ button. Pinning your location properly will save both you AND the driver valuable time so you can get going sooner. Before finalizing that request, make sure to click the compass symbol in the bottom right corner of your screen.
For the shortest ETAs, head to the City Park entrance, Desaix Boulevard, or Broad Street to request.

DYNAMIC PRICING

Our goal is to be the most reliable ride on the road and sometimes we see such high demand that the number of available cars gets tight. During this time, dynamic pricing will automatically go into effect to encourage more drivers to get out on the road. As demand goes down and more cars free up, the rates will go back to normal.

FARE SPLITTING = FAIR SPLITTING

Splitting the fare with friends is easy with fare split!

FIND LOST ITEMS

Even if you’ve checked it twice, you might have left one of your favorite festival items in the back seat. It happens to the best of us, but no need to fret! With Uber, you can easily recover lost items.

Check the bottom of your receipt email for the “Click here if you lost something on this trip” link or visit riders.uber.com for your driver’s contact info. You can reach out directly to recover your lost item.

NEW TO UBER? Ride to the Fest in style! Download Uber and enter the promotion code below for $20 off your first ride.

*Demand will be very high, so thank you in advance for your patience.

Happy Riding!
Uber Team New Orleans