Learn how trips work at LAS.
Per airport regulations, driver-partners must adhere to the terms below. Failure to do so may result in the receipt of a citation or even restriction of access to airport trips. Please note that Uber will not pay for any LAS-issued citations that driver-partners may incur. Per LAS regulations:
The airport may issue citations to the driver-partner’s vehicle for violating airport requirements. Driver-partners who accrue these infractions could face more serious consequences, including losing access to trips to and from LAS.
It is easy to receive trip requests from riders leaving the Las Vegas airport. However, these trips work a little differently than other requests.
Waiting for requests
Uber’s technology uses a "first-in, first-out" (FIFO) queue. This means that, in order to receive a trip request, you need to enter the designated waiting area, located within a “FIFO zone.” You will then be placed in a virtual queue where the first driver-partner to enter will be the first to receive a trip request.
Based on the operating agreement with the airport, the waiting area is located at the corner of Swenson St and Thomas Mack Dr, just east of Paradise Rd (see map below).
Some things to know about FIFO queues:
Picking up your rider
Once you accept a trip request, the Terminal 1 pickup location is at LAS is located on Level 2, on the south side of the public parking garage, and Terminal 3 pickups on the valet level of the parking garage.
Pre-Match pilot at LAS
As of August 23, a 4-week pilot program testing Pre-Match is live at the Airport. Pre-Match is an in-app feature that prompts drivers in the Staging Lot to begin heading toward the airport terminals a few minutes before we anticipate a pickup request. This should reduce idle wait time ahead of picking up your rider.
If you get a Pre-Match prompt in the app but do not receive a pickup request within 3 minutes of arriving at the terminals, you must exit the airport. If you return the Staging Lot, you will not lose your place in line.
Uber is a reliable option for travelers heading to the airport.
Based on the operating agreement with the airport, riders can be dropped off at their requested terminal on the departures level. If you’d like to receive a trip request afterward, you’ll need to keep the Uber Driver app on to maintain your place in the FIFO queue.
Uber driver-partners may wait for ride requests at the designated Staging Lot only. You will not receive an airport request outside of this lot (and may be issued a citation).
The designated T1/T3 Staging Lot has moved from the corner of Gus Giuffre Dr and Rent A Car Rd to the corner of Swenson St and Thomas Mack Dr, just east of Paradise Rd. Keep in mind that:
1. Getting your car ready
Air travelers can have lots of luggage with them, so you may need to free up trunk space to fit it all in.
2. Helping with luggage
It may take some time for riders to load their luggage into your vehicle. The airport is a busy place, so an extra set of hands can speed things up and help get your riders to their destination faster.
3. Identifying your riders Asking your riders for their names before starting a trip can ensure that you’ve picked up the right person out of the crowd.
4. Checking the arrivals schedule
Checking the arrivals schedule at McCarran International Airport can help you maximize your earnings with information about when flights will be landing at the airport and when it will be busiest. See LAS ARRIVALS SCHEDULE.
5. Making music optional
While tunes are nice to cruise to, riders may prefer silence after an early morning or late night flight. Asking them what they prefer can go a long way and help provide a great experience!