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Lower travel costs and increased satisfaction with Uber for Business

For a leading biotech company that develops therapies for serious and life-threatening diseases, global travel plays a critical role in facilitating collaborations, advancing research, and growing the pipeline of life-changing therapies. The company prides itself on being innovative and leading-edge in all aspects of the business, and their employee travel programs are no exception. To make travel more convenient while also managing costs and improving sustainability, the company is working with Uber for Business to deliver a world-class ground transportation program.

By the numbers

Improving convenience while lowering costs

Air travel has always been central to the company’s operations, with more than 4,000 employees flying up to 6 times a year. Air travel means lots of trips to and from the airport -- more than 100K annually. The company began working with Uber for Business in 2023 with a goal of improving the convenience of ground transportation while also managing the costs.

Among the benefits of Uber for Business are:


  • Convenient access to ground transportation via a business profile in the Uber app
  • An integration with Concur to seamlessly manage employees’ Uber ride and Uber Eats receipts and reimbursements
  • An easy way for travel managers to set guidelines and track employee usage via a dashboard and reports

Improving expense tracking and reporting

Uber for Business makes corporate travel more convenient for travel managers and for employees. Employees can easily create an Uber business profile within their existing Uber app using a unique code provided to them by the company’s travel team. An Uber business profile makes it easy for employees to separate their business and personal expenses. Within the app, they can request rides and track their trips. And it’s easier than ever to manage ground transportation expenses seamlessly through an integration with Concur, the company’s expense-management software. This offering, along with the familiarity of using the Uber app, has resulted in improved employee satisfaction with the ground transportation program.

Travel managers also appreciate the convenience of Uber for Business because it allows them to set travel parameters and track employee usage for rides and meals in the Uber for Business Dashboard. Detailed reporting capabilities also help travel managers monitor compliance, track spending, and optimize budgets. Because of these capabilities, the travel team has seen a significant reduction in ground transportation costs in the US, Canada and globally.

Building a better, healthier world

What's next for this global biotech company? They plan to continue managing their ground transportation costs with Uber for Business. They’re also exploring ways to use Uber rides vouchers to improve convenience and streamline off-site meetings and events. The company is already creating a healthier world by advancing life-saving therapies. Now with a more convenient and cost-effective ground transportation program, they’re making a positive impact on employee satisfaction, too.

Learn how Uber for Business can give you more control across business travel, meal programs, and more.