Uber Connect is an option that allows you to request a driver to transport your package(s) to a person waiting at a designated dropoff location.

You can also request a package to be sent to you from a designated sender.

點選 Uber App 主畫面上的包裹圖示，並按照 App 中的指示操作。

Packages sent using Uber Connect have specific monetary value limits and weight limits per vehicle type. Prohibited items include but are not limited to alcohol, medication, recreational drugs, and dangerous or illegal items.²

For delivery by vehicle, you can send packages that:

• Don't contain any prohibited items²
• Fit comfortably in the trunk of a midsize vehicle
• Are closed, securely sealed, and ready for curbside or door pickup
• Are within the monetary value and weight limits for your location¹

For delivery by bike or scooter, if available in your location, you can send packages that:

• Don't contain any prohibited items²
• Fit comfortably in a backpack
• Are closed, securely sealed, and ready for curbside or door pickup
• Are within the monetary value and weight limits for your location¹

If your package contains a prohibited item or doesn't follow the restrictions above, the driver may cancel your request.

Uber Connect 是在地配送服務，服務範圍通常在單一地理區域內 (不適用國際跨境運送)。

The package recipient should be available to meet the driver at the door or curb. If you need to ask the driver to leave the package at the recipient’s door, you’ll be able to add delivery notes with further instructions to smooth the delivery process.

Uber 不為包裹遺失、遭竊或第三方造成的損壞提供保險保障。請參閱條款與細則，瞭解完整詳情。若違反條款與細則，我們可能會逕行停用您的帳戶。

We recommend that you notify the recipient of the delivery so they can meet the driver to retrieve the package from the vehicle. If you do send someone a package as a surprise, you’ll need to clearly instruct the driver, in the message section of the Uber app, to leave the package at the recipient’s door. The driver can always decline this request.

• If your package hasn't been delivered yet, you can call or message the driver in the app.
• Drivers are free to cancel your request for any reason, including, for example, if your package was too heavy, too large for their vehicle, not packaged securely, or contained a prohibited item.
• If the person receiving the package wasn't available, the driver may try to contact you in the app to resolve the issue or coordinate a return. You'll be responsible for costs associated with returning the package to you if necessary.
• For help coordinating a delivery in case of terminated trips or canceled requests, if you haven’t yet received your package, or if the package was damaged during delivery, contact Uber Support.