Drive. Get paid. Get rewarded. Welcome to the new Uber Pro: a rewards program inspired by you and designed to help you reach your goals—both on and off the road.
We see your drive
Keep moving forward with rewards that give you more: cash, control, choice.
Drive like a Pro
You’re a person who never settles. We want to keep you fueled on the road by connecting you to discounts on gas and car maintenance, Area Preferences¹ in select cities, and priority support.
Live like a Pro
Life happens off the road, too. Enjoy it more with a cash reward,² free snacks and drinks with purchase at 7-Eleven, and a free one-year Costco membership.
Earn points
Earn 1 point for every trip you take, plus bonus points for driving during peak hours. The more you drive, the more points you’ll earn.
Give great service to riders
Maintain certain criteria to earn and unlock higher tier rewards. Requirements vary by region, check out the Driver app for more information.
Unlock tiers
Points help determine your status: Blue, Gold, Platinum or Diamond. The higher your tier, the more rewards. Your tier is based on your points plus ratings over a fixed 3-month period.
Don’t just get rewarded, get ahead
- How is my star rating calculated?
Your overall star rating is an average of individual ratings provided by riders from your past 500 trips.
If you receive a rating of 4 stars or below on a trip for a reason that is out of your control, like a bad GPS route or traffic, the rating will be excluded from your overall rating. See more about ratings here.
Cancellation rate
If you’re a driver with Gold, Platinum, or Diamond status and your cancellation rate rises to between 4.01% and 10%, you won’t be able to reach a higher status by earning more points. You will maintain your current status and have access to your current rewards.
If your cancellation rate rises above 10%, you will lose access to your Gold, Platinum, and Diamond rewards immediately. To earn back your rewards, your cancellation rate must return to 4% or below.
- How did I get my tier?
Down Small You earn points during fixed 3-month periods. At the start of a 3-month period, your status is determined by the points you earned in the previous 3-month period. At any time, you can move up statuses and unlock more rewards if you earn enough points for the next status and maintain certain criteria.
- Do I get points for delivering using the Uber Eats app?
Down Small Drivers who also deliver with Uber Eats will earn points for delivery trips. Note that rewards offering views of full trip duration aren’t available on Uber Eats trips.
Delivery people who only deliver using the Uber Eats app aren’t eligible for Uber Pro. They may be eligible for Uber Eats Pro where the program is available. Learn more here.
*Program rewards vary by location and are subject to change. Rewards described on this page may not be available in all cities where Uber Pro is available. See terms and conditions for complete details.
¹Area Preferences is currently not available in all US cities.This feature is only available to drivers with Uber Pro Platinum and Diamond statuses, and is redeemable for up to 2-hours per day. For more information, see Uber Pro Terms and Conditions.
²To receive a cash reward, you must achieve or re-qualify for Diamond status for one full Uber Pro Program cycle by October 31, 2023. Reward will be given in the calendar quarter after Diamond status is achieved. One time only as Uber tests this new offering. Amount may vary.
³Banking services are provided by Evolve Bank & Trust, Member FDIC. The Uber Pro Card is a Mastercard debit card powered by Branch and issued by Evolve Bank & Trust pursuant to a license from Mastercard and may be used everywhere Mastercard debit cards are accepted. Uber is not responsible for the products and/or services offered by other companies, or for the terms and conditions (including financial terms) under which those products and/or services are offered.
Introducing Uber Pro
Uber Pro is a rewards program that recognizes outstanding drivers, to help you reach your goals—on and off the road.
How it works
Earn points
Drive with Uber to earn points. Some trips may earn you more points than others. See more details in the Driver app.
Offer quality service to riders
In addition to earning points, you must maintain certain ratings to earn Gold, Platinum, and Diamond rewards. The requirements vary by region. Please check the Driver app for more information.
Get rewards
The higher the status you earn, the more rewards you unlock. Your status is determined based on your points and quality ratings over a fixed 3-month period.
Earn rewards faster
Trips completed during select hours each day earn extra points. Check the Driver app to see when you can earn points faster.
Quality service to riders unlocks more rewards
Rewards are given based on how you use the Driver app. To unlock Gold, Platinum, and Diamond status and continue receiving rewards, you must earn points and maintain certain ratings. To get more information, tap the menu icon in the Driver app, then tap Uber Pro and the right arrow near the top of the screen.
Earn points and enjoy rewards during fixed 3-month periods
You earn points during fixed 3-month periods. Points reset after each period.
When you earn enough points to unlock the next status of rewards, you start enjoying your new rewards right away. Keep your rating high and cancellation rate low to continue enjoying rewards until the end of the next 3-month period.
See terms and conditions.
To facilitate your participation in the Uber Pro program, Uber will process certain personal data, as described in more detail above, to calculate your tier status. If you elect to activate a reward offered by a third party provider, Uber will share your name and contact details to improve the sign up process and confirm your tier status. The third party provider may collect additional data during their sign up process, and independently inform you thereof.
The third party rewards provider will act as the data controller for your personal data it receives from Uber on your behalf and that it collects to provide you with the rewards. We encourage you to read their privacy policy. Uber will be the data controller for the personal data it processes to calculate your tier status and send you updates of your tier status and rewards. For more information, and to learn about your privacy rights, please visit this webpage with more information and read our Privacy Policy. You are able to opt-out of this programme. Full details of how to do so can be found in the Uber Pro Terms.
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