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Tips from others for handling orders

Here are suggestions from delivery people and details from Uber’s Community Guidelines about handling food properly.

  • Delivery bag

    Delivery people suggest an insulated bag to promote food safety and proper handling of orders. Deliveries by bicycle may benefit from a more specialized bag to protect food from movement and weather conditions. But people delivering using the Uber Eats app are not required to use insulated delivery bags.

  • Restaurant delivery preferences

    Restaurants may outline certain delivery preferences that promote food safety, adhere to regulatory guidance, or accommodate customer dietary restrictions. For example, a restaurant may note to keep halal and non-halal food separate.

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