How disbursements schedule work for Uber drivers in Mexico
Uber offers three ways to disburse your earnings into your bank account:
1. Weekly Payments (Free and available for all partners)
How the earnings are disbursed Your earnings amount is closed every Monday at 4 am, at the local time zone you created your Uber account. This amount will be sent to your registered bank account on the same day, however, the exact time of this disbursement depends on your bank processing, which can take up to 1 business day.
E.g.: If you ride from Monday to Sunday, at 4 am from the following Monday, your balance will be closed, and the amount earned will be sent to your bank account registered on the Uber Driver app. You may take up to 1 business day to receive this payment.
Important: During the holidays, payment processing by banks can suffer some delays. Because of it, your payments can be affected these days.
Tip: This disbursement is automatic, so you don't need to do anything: Keep your bank account updated on the Uber Driver app, and your earnings will be disbursed. If you want to change your bank account, you must do it before Monday 4 AM.
2. Flex Pay
Flex Pay allows you to disburse your earnings faster. You don't need to wait for the weekly payments, and you can transfer your earnings on any business day with a fee lower than the instant pay, and your money will be in your bank account within 1 business day. Flex pay can be requested 5 times daily, with a 10,000 MXN limit per week. To cover banking costs, a fee of 4 MXN for non fleet partners and 6 MXN for fleet partners will be charged for each disbursement requested.
Eligibility
To access this disbursement, if you are a non fleet partner, you need to have an active account, 25 trips completed using Uber and have 14 days active since the first trip. If you are a fleet partner*, you need to have an active account for at least 30 days. In case you are a new partner and were warned that you are not eligible, probably your account is under review.
To request the Flex Pay:
- Go to "Wallet."
- Select the "Transfer" option (This button will be available if you have more than 5 MXN in your balance)
- Touch "At least 1 business day" to set your frequency
- Select "Instant" to have the instant disbursement
- Slice your finger on the confirmation button if you want to proceed
- Done. You will receive the success message!
If you face problems, please contact us in the "Help" session.
Transfers with early payout are completed within 1 business day – please note that the count may start the next day if the request is made after 4 pm. Although you can request an early payout at any time, banks do not process payouts on weekends or holidays.
Uber may change the amount of early payout fees without prior notice. You will always see the fee amount that will be charged before completing the request.
*partners from (a) Culiacan (b) Navojoa (c) Los Mochis and (d) Guasave are not able to access the Flex Pay.
3. Instant Pay
nstant Pay allows you to receive your earnings in your chosen bank account anytime, even on weekends and holidays on time. You don't need to wait for weekly pay on Mondays; you can transfer your earnings whenever you request. Instant pay can be used five times daily with a weekly limit of 10,000 MXN. To cover banking costs, a fee of 7 MXN for non fleet partners and 9 MXN for fleet partners will be charged for each disbursements requested.
Eligibility
To access this disbursement, you need to have an active account, 25 trips completed using Uber and have 14 days active since the first trip. If you are a fleet partner*, you need to have an active account for at least 30 days. In case you are a new partner and were warned that you are not eligible, probably your account is under review.
How Instant Pay works:
- Go to "Wallet."
- Select the "Transfer" option (This button will be available if you have more than 8 MXN in your balance)
- Touch in "Instant" to set your frequency
- Select "Instant" to have the instant disbursement
- Slice your finger on the confirmation button if you want to proceed
- Done. You will receive the success message! If you face problems, please contact us in the "Help" session.
The transfer time of your earnings is subject to processing delays, and in some cases, it may take up to 1 (one) hour to be properly processed.
*partners from (a) Culiacan (b) Navojoa (c) Los Mochis and (d) Guasave are not able to access the Instant Pay.
If you face problems, please contact us in the "Help" session.
*partners from (a) Culiacan (b) Navojoa (c) Los Mochis and (d) Guasave are not able to access the Instant Pay.
Preguntas frecuentes
- ¿Cuándo puedo acceder a mis ganancias?
Si cargas las ganancias a tu tarjeta de débito, en la mayoría de los casos, las recibirás de inmediato. Si transfieres las ganancias a una cuenta bancaria, el tiempo de procesamiento varía según la entidad. Algunas pueden demorar unos días en procesar la disponibilidad de tus fondos.
- ¿Qué parte de mis ganancias puedo transferir?
Puedes transferir todas las ganancias, lo que incluye las tarifas, montos extras y reembolsos.
- ¿Por qué no cumplo con los requisitos para usar Pago flexible?
Para cumplir con los requisitos, debes realizar una cantidad mínima de viajes o conducir de manera activa durante un cierto tiempo. Si no eres un socio conductor nuevo y se te notificó que no cumples con los requisitos para usar Pago flexible, es posible que tu cuenta esté en revisión. Si ninguna de estas razones se corresponde a tu situación, contáctanos a través de Ayuda en la app.
Conduce cuando quieras con la app
Conduce cuando quieras con la app
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