Teen account availability varies by city. Please read the frequently asked questions at the bottom of the page to learn more.
Teen accounts on Uber
Peace of mind for you, freedom for them
Get to know teen accounts
Teen accounts give your teenager the freedom to request their own rides and order their own meals, all under your supervision. Plus, with live safety features and real-time updates, you can follow along from pickup to dropoff.
Together, we can help them go anywhere and get (almost) anything they need.
Rides and meals at their fingertips
With the power to request a ride or a meal anytime, your teen will always have a reliable way to find rides, go where they need to go, order food, and get home to you. Additionally, age-restricted items that your teen is not old enough to buy—such as alcohol and some medications—will be filtered out.
Highly rated drivers and couriers
Your teen will always be matched with highly rated and experienced drivers and couriers. Before anyone can drive with Uber, they must undergo a thorough background check.
Live trip and delivery tracking
When your teen requests a ride or places an order, you can follow along in the app with live trip and delivery tracking. You’ll also get real-time status updates.
Live trip tracking
With Share My Trip automatically turned on, you’ll receive notifications every time your teen requests a ride or orders a meal with Uber Eats. You’ll also be able to follow along in the app with live trip tracking and get status updates so you can check that their food has arrived and/or that your teen has gotten where they need to go safely. You can also view past trips they have taken in the Activity hub.
Always-on safety features
All the rideshare safety features you know and love, like PIN verification and RideCheck™, will always be automatically turned on and cannot be turned off. If your teen chooses to set it up, the Audio Recording feature will also be automatically turned on for every trip. In addition, they’ll always have access to our on-trip safety features, such as being able to call 911, contact Support, or report an issue through the app.
Safety Always-On
These safety features are always on
Verify My Ride Before a teen gets in the car, they’ll have to give their driver a unique PIN. Drivers are unable to start a trip until they enter the correct code into the Driver app. This will help the teen make sure they get into the right car.
Verify My Ride
Before a teen gets in the car, they’ll have to give their driver a unique PIN. Drivers are unable to start a trip until they enter the correct code into the Driver app. This will help the teen make sure they get into the right car.
RideCheck™
If their ride goes unusually off-course, stops unexpectedly, or ends early, RideCheck™ will alert your teen and message them in the app to find out if they’re OK or need help.
RideCheck™
If their ride goes unusually off-course, stops unexpectedly, or ends early, RideCheck™ will alert your teen and message them in the app to find out if they’re OK or need help.
This safety feature, if opted in to, is always on
Audio Recording Riders and/or drivers can record audio on their devices through the app. Recording will begin just before the trip starts. This feature helps encourage safe, comfortable interactions on trips. Teen riders can opt in to this feature to have audio recorded on every trip.
Audio Recording
Riders and/or drivers can record audio on their devices through the app. Recording will begin just before the trip starts. This feature helps encourage safe, comfortable interactions on trips. Teen riders can opt in to this feature to have audio recorded on every trip.When a rider and/or driver uses this feature, the audio recording will be stored and encrypted on their phone so that no one—not even the person who initiated the recording—can access it. Uber can only access it if the user opens an incident report with our Support team and includes the audio file. Unless this happens, Uber cannot access any of the content.
Learn how Audio Recording works
In an emergency, you or your teen can use the in-app Emergency Button to contact 911. You’ll both also have access to Uber’s Safety Incident Reporting Line while the trip is in progress.
After the trip, your teen can report a safety incident through the app either by selecting the trip in their trip history, tapping Help, then selecting Report Safety Issue
How to add a teen account
Follow these 3 steps to get your teen’s account set up:
- Tap Account > Family and teens to create a Family profile.
- Tap Invite family > Teen > Choose contact and select their name from your contacts. (They must be at least 13 years old.)
- Make sure your payment information is up to date before your teen requests their first ride.
After that, your teen will receive an invite by text and will need to complete a safety onboarding. Once they’re done, they’ll be ready for their first ride.
Frequently asked questions
- Where can teens take trips?
Teens will be able to take trips that start and end in any city where teen accounts are live.**
- Where are teen accounts available?
Teen accounts are live in the following cities:**
- Ciudad de México
- Monterrey
- Guadalajara
- Tijuana
- Puebla
- Querétaro
- León
- San Luis Potosí
- Mérida
- Chihuahua
- Ciudad Juárez
- Morelia
- Aguascalientes
- Toluca
- Hermosillo
- Cancún
- Cuernavaca
- Villahermosa
- Veracruz
- Torreón
- Mexicali
- Puerto Vallarta
- Irapuato
- Celaya
- Zacatecas
- Culiacán
- Xalapa
- Durango
- Mazatlán
- Los Cabos
- Pachuca
- Tuxtla Gutiérrez
- Tepic
- Ciudad Obregón
- Gomez Palacio
- Oaxaca
- Ensenada
- La Paz
- Riviera Maya
- Colima
- Los Mochis
- Saltillo
- San Juan del Río
- San Miguel de Allende
- Guanajuato
- Chetumal
- Nuevo Vallarta
- Coatzacoalcos
- Tlaxcala
- Uruapan
- Valladolid, México
- Ciudad del Carmen
- Córdoba, México
- Tulum
- Zamora
- San Cristóbal de las Casas
- Acapulco
- Orizaba
- Nogales
- Tehuacán
- Chilpancingo
- Ciudad Valles
- Cuautla
- Ciudad Guzman
- Piedras Negras
- Matamoros
- Nuevo Casas Grandes
- Poza Rica
- Nuevo Laredo
Teen accounts will be rolled out in more locations soon. Not available in your city yet? Sign up on the waiting list so you can be notified when it becomes available.
- How do teens pay?
Teens will use the default payment method attached to their guardian’s Family profile. Additionally, guardians can set individual spending limits and get notifications whenever their teen’s monthly limit is almost up. You can learn more about spending limits here.
- Can guardians book rides for teens?
Yes. Guardians have the option to request rides on behalf of their teens. Rest assured, the enhanced safety features automatically turned on for teen accounts will stay on for every ride, even those guardians arrange for them.
- Can guardians monitor teen rides and delivery orders?
Yes. Guardians will receive a notification every time their teen requests a ride or places an order, and they can select the notification to monitor their teen’s ride or delivery in the app with live trip and delivery tracking. Guardians can also access live trip and delivery tracking in the Activity section of their own Uber app or the Account > Orders section of their own Uber Eats app.
- Can teens bring other riders?
Yes. When a trip request comes from a teen account:
The teen is allowed to bring other riders with them, but those other riders must be 13 years old or older Guest riders aged 13 to 17 must have permission from a parent or legal guardian All teens have to sit in the back seat and should buckle up
- Can teens turn off the safety features?
The safety features for teen accounts on Uber are built into the experience and, with the exception of Audio Recording, will be turned on automatically for every trip. If your teen chooses to opt in to the Audio Recording feature, each of their trips will be automatically recorded (but they can later opt out by removing microphone permission for the app).
Drivers may still choose to record trip audio, and the same privacy standards apply. If a driver has Audio Recording set up, the app will notify a teen rider while their driver is on the way to pick them up. If a teen wants, they can cancel the ride and request a different one.
- How can I contact my teen’s driver?
While a teen is on a ride requested through a teen account, guardians will be able to contact their drivers directly through the app in a three-way group chat with your teen. To do so, go to the Activity section or the live trip tracking page in the Uber app, then select the message icon next to the driver’s name.
- What happens to my teen’s account when they turn 18?
When a teen turns 18, their teen account will be converted to a standard account, meaning they’ll have access to Uber services live in their area.
Even after their account has converted, however, they’ll continue to be on your Family profile. And as long as they’re part of the family account, you’ll still be able to follow their ride and order in the app.
- Where can I get help setting up a teen account?
Please make sure your Uber app is up to date. If you’re still experiencing issues setting up a teen account and/or you’re not seeing the “Add a teen” option in your Family profile settings, reach out to our Support team here.
By creating a teen account with Uber, you attest that, as your teen’s guardian, you have legal authority to act on your child’s behalf, that your child is between the ages of 13 and 17, and that you have conferred with any other parent or legal guardian of your teen. Use of Uber for teens is further governed by these specific Terms of Use.
In the event that you need to place an emergency call on behalf of your teen, the dispatcher you’re connected with will see your location, not your teen’s.
**Teen accounts will generally be eligible for trips within the broader metropolitan area for each city. Please check the app to confirm whether your teen will be able to take their planned trip.
For information on how Uber processes your personal data when using an Uber Teens account, please visit the Uber for Teens Privacy Notice and the Uber Privacy Notice for riders and order recipients.
By using an Uber Teen account, you acknowledge or agree to the Teen Account Terms of Use and also to the Teen Account Terms of Use (parents or guardians), when applicable.
See more about how Uber is committed to helping ensure the safety of teens on our platform here.
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