Teen Accounts Safeguarding Policy

Uber is dedicated to creating a safe environment for children. We acknowledge the role we can play in helping to protect children from potential harm that may arise during their interaction with our platform.

To help ensure the safety of our users, we prioritize prevention measures and continuously invest in technology to promote safety on the platform. This includes robust screening checks for drivers and safety features specifically designed for teen accounts trips.

All drivers and delivery people eligible to provide services to teen accounts have access to education modules tailored for their regional needs, including recognizing signs of abuse, understanding reporting procedures, and promoting safe interactions with children.

We provide clear guidelines and channels for reporting any concerns related to child protection and safeguarding. Any suspicion, allegation, or incident involving child welfare is taken seriously and addressed promptly and with due sensitivity.

Uber does not tolerate child endangerment, abuse, exploitation, or neglect, which constitute clear violations of our Community Guidelines.

Uber works closely with law enforcement agencies, child protection organizations, and relevant authorities to address cases of child endangerment, abuse, exploitation, or neglect effectively. We adhere to legal requirements,cooperate fully with investigations and may proactively engage on serious matters.

We continually review and enhance our policies and procedures to adapt to evolving risks. We actively seek feedback from stakeholders, including users and experts, and incorporate it into our approach.