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管理业务更加方便

优步的新供应商门户网站提供更快、更可靠的数据,推出了各项新功能协助您拓展业务,并采用了更加直观的设计。

轻松过渡

如果您已在使用其他优步车队管理工具(如优步车队),在您过渡到供应商门户网站期间,我们希望确保您的所有问题都得到解答。如需了解更多信息,请查看以下说明和常见问题。

该工具仍在开发中

您现在看到的供应商门户网站并非最终版本。我们仍在添加更多功能。与此同时,您仍然可以使用旧版工具,也可以在两种工具间自由切换。

自动同步

我们建议您尝试使用供应商门户网站,熟悉各项网站功能。请注意:您在一个平台上执行的每项操作(例如添加车辆或文档)都会自动同步到另一个平台(反之亦然),因此您无需再次执行此操作。

全新的“收入”和“报告”标签卡

使用新的门户网站,您能更好地了解自己通过优步赚取的收入,核对司机的收入,查看所有使用您的车辆进行的交易。

随时都能轻松访问

在供应商门户网站中查看收入和付款

Using Payments or Reports tabs

Once in the Supplier Portal, click on the Payments tab at the top of the page. This is where you'll find earnings and payments information related to your account.

If you want to download this information, you can click on the Reports tab or on the cloud icon.

了解您当前的结余

在页面的左上角,您能够看到从本周初到您查看数据当时的累计结余(注意:数据延迟最长可达 3 小时)。

这是您(如果您提供接载和/或派送服务)和/或您车队的司机赚取的收入总额,已扣除收款、退款、费用以及付给第三方的款项。

每周结束时,最终余额应当与下一周转入您银行账户的金额相同。

Breaking down your balance

Right below your current balance, you can consult what line items compose this amount.

Tip: To have access to more clear information, we recommend consulting date ranges beginning on Monday.

The main concepts you’ll find:

Start balance: Your fleet earnings from the previous week and, therefore, the amount you begin your week with (already transferred to your bank account from the previous week).

Paid to you: This represents the sum of your earnings during the week (grouped as “Your earnings”) minus the amount deposited to you from the previous week’s earnings (grouped in “Trip balance”).

Your earnings: The sum of all fares, tips, and promotions from trips (grouped under “Fare”) minus taxes and service fee.

Trip balance: This reflects the payouts made from Uber to your account (under “Transferred to bank account”) and deducts cash amounts collected by drivers.

End balance: The sum of the earnings generated by you and drivers, minus all charges previously mentioned. This represents the final amount that your fleet generated during the period and will almost always match the amount deposited to your account in the next week.

Note: “Start balance” and “End balance” report only the earnings generated in the week selected, beginning on Monday at 4:00am and ending the next Monday at 3:59am. Earnings from trips completed between 4:00am and bank transfer will be included in the “Transferred to bank account” value within "Payouts". This means that “Start balance” and “Transferred to bank account” may not always match and the difference that you see is equal to the start balance plus or minus the earnings of trips completed between 4:00am and payment effective timestamp.

查看司机的收入明细

单击页面左上角的“与司机结算”按钮,系统会将您重定向至按司机列出收入明细的页面。

此外,如果您单击任意一位司机的姓名,系统会将您重新定向至一个新的页面,其中提供了(通过短信、电话或电子邮件)联系此人的选项,并能查看此人的收入汇总以及该账户进行的每笔交易

注意:供应商门户网站目前不支持向司机转账

查看报告和可用数据

The types of reports and information available for the selected period are:

Payments Driver: Contains any payment-related details for each driver during the specified period.

Trip Activity: Contains the details of the trips completed by your fleet, such as the name and contact information of the driver, vehicle, addresses, types of service (trips or deliveries), and trip status (completed, canceled, etc.).

Driver Activity: Contains completed trips, online time, and time on-trip for each of the drivers.

Driver Quality: Contains the total completed trips, acceptance rate, cancellation rate, and star rating of each of the drivers.

Payments Transaction: Contains any payment-related transactions during the specified period.

Payments Organization: Contains the details of your account balance at the fleet level, including earnings and collections.

常见问题

  • 供应商门户网站的收入功能由一个更快、更准确的数据源提供支持。在旧版优步车队工具中,数据和报告的延迟时间最长可达到 3-6 小时。新的供应商门户网站通常会在一小时内生成收入数据报表(注意:最长可能需要 3 小时)。

  • “收入”标签卡以及“报告”标签卡中的“收入(机构)”报告中,都提供了每周收入数据(包括银行转账)。

  • 在“收入”标签卡中,单击与司机结算,即可看到特定期限内司机的结余。此功能可用于跟踪司机的收入和管理您的结算。您也可以使用“报告”标签卡中的“收入(司机)”报告查看这些信息。目前,您仍然需要在平台外与司机结算(尚不支持直接向司机付款)。

  • 不用。您的所有银行和税务信息都会自动转移到新的供应商门户网站。

  • 不,您在一个平台上执行的所有操作都会自动同步到另一个平台,因此不用担心,您无需重复进行任何操作。

  • 是的,这些信息与优步在系统中对收入信息进行分类的方式以及在其他平台(如车主端或优步车队应用)中显示收入数据的方式一致。

  • Invoices are not yet available in the new Supplier Portal (they will be soon). You’ll have to continue using Uber Fleet to check and download invoices temporarily using this link:

  • There will be no change in the weekly payout. Weekly payouts are scheduled for Monday at 4:00am local time.

  • You can either go to Payments and enter the Settle with drivers section or click on Reports and check out the Payments Driver report.