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Rider safety, Designing a safer ride
The Uber Taxi platform was built with safety in mind. Through safety features and technology, we’re dedicated to helping you move safely and focus on what matters most.
24/7 Safety Support
Access the Uber Taxi app’s 24/7 safety Support all in one place whenever you’ve requested a ride with Uber Taxi.
分享行程信息
Share your trip status with friends and family in real time.
行程检查
You can get help with any unexpected events happened during your journey with a RideCheck Notification.
紧急援助按钮
您可以使用车主端中的紧急援助按钮报警并获得必要的帮助。车主端会显示您的位置和行程详情，因此，您可以将相关信息迅速分享给相关部门。
匿名处理手机号码
应用会对电话号码进行匿名化处理，因此您的个人信息不会外泄。
双向评分
We protect our community through a mutual rating system between passengers and drivers.
Driver Safety, Peace of mind wherever you go
您可以抓住机会，随时随地接单赚钱。我们为您提供道路行驶与技术方面的保障，以确保您和他人的安全。
全天候客服
优步的客服人员接受过应急响应培训，可为您提供全天候服务。
关注我的行程
亲友可以追踪您的行程路线，并在您抵达目的地时收到通知。
匿名处理手机号码
通过车主端联系乘客时，您的手机号码会保密。
双向评分
We protect our community through a mutual rating system between passengers and drivers.
我们将安全融入用户体验的方式
24/7 Safety Support
Uber Taxi offers 24/7 support through our Safety Support Center, ensuring continuous assistance for customer safety.
While on a trip, tap the shield icon on the bottom right of your trip screen or the 'Safety' button at the bottom of the card to access the safety features screen.
We provide 24/7 support for safety-related inquiries, ensuring quick assistance.
In case of an emergency, use the in-app safety toolkit to immediately connect to 112 for assistance.
Real-time Trip Sharing
Share your trip status with family and friends in real time.
- Tip: Manage your trusted contacts under Account > Settings > Safety > Manage Trusted Contacts.
Step 1: You can share your trip status through the trip details available during your trip.
Step 2: Tap on your saved contacts to send them a text or push alarm. You can also send the link via KakaoTalk.
Step 3: Your contact can still receive your real-time trip details via the link even without the Uber Taxi app.
Detection for long stops : Ride Check
With RideCheck, one of Uber Taxi's safety features, you can quickly check if everything is OK with your ride.
Step 1: Enable RideCheck Notification to receive messages during your trip.
- Settings > Safety > RideCheck
Step 2: You'll receive a RideCheck notification when it detects potential issues, like an unexpected long stop or when the trip ends sooner than expected.
Step 3. If there's an issue with your trip, please tap 'Customer Support' for assistance. If everything is alright, tap the 'I'm okay' button.