Ride with confidence

The Uber platform was built with safety in mind. Through incident prevention tools, insurance coverage, and technology that keeps you connected, we’re dedicated to helping you move safely and focus on what matters most.

Designing a safer ride

Driver screenings

To help all drivers meet safety standards, they must undergo a multi-step safety screening before they take their first trip. Uber reruns these screenings periodically and as they continue to drive with Uber.

Features to help keep you safe

On every trip, you can tap the shield icon for safety tools and get help whenever you need it.

An inclusive community

Through our joint efforts with cities and safety experts and by working together, we’re helping to create safe journeys for everyone.

Your safety drives us

Safety features are designed into the app. So you get home after a night out. So you can tell your loved ones where you are. And so there’s help if something unexpected happens.*

Emergency assistance button

You can use the in-app emergency button to call and get help if you need it. The app displays your location and trip details, so you can quickly share them with authorities.

24/7 incident support

Our customer support team is specially trained to respond to urgent safety issues.

Share My Trip

Set up your Trusted Contacts and create reminders to share your trip status with friends and family in real time.

Safety Toolkit

Access the Uber app’s safety features all in one place whenever you’ve requested a ride with Uber.

2-way ratings

Your feedback matters. Low-rated trips are logged, and users may be removed.

GPS tracking

All rides on the Uber platform are tracked by GPS.

Anonymous communications

We use technology to help keep your phone number private, so neither drivers nor riders will see each other’s numbers when communicating through the Uber app.

Safety Help Line

Safely report an incident up to 30 minutes after your trip has ended.

Emergency Contacts

Create an emergency contact list within the Uber app. In the case of a serious incident, if support is unable to reach you, they will reach out to the Emergency Contact.

SOS Integration

Share critical trip details and GPS location (currently only live in Hyderabad) with local authorities with the swipe of a button.

Seat Belt Reminders

The app provides helpful reminders to buckle up at the start of a trip.

Insurance on every trip

We have partnered with leading insurance providers across India to help protect you in the event of an accident.

Check your ride, every time

Before you hop in, take a second to double-check the app for your driver’s information. Follow these 3 steps to make sure you get into the right car:

Step 1:

Match the license plate number.

Step 2:

Match the car make and model.

Step 3:

Check the driver's photo.

Strengthening our community

Our Community Guidelines were established to keep Uber enjoyable and inclusive for everyone. Any person who doesn’t follow the guidelines can be removed from the platform.

Review Community Guidelines