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Request a pickup from Charlotte Airport

(Charlotte Douglas International Airport)

Tell us your trip details, then let us know when you need a ride. With Uber Reserve, you can request a ride up to 90 days ahead of time. If your arrival time changes, we can let your driver know.

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Get picked up at CLT Airport

Whether you’re new to the Charlotte area or a local, Uber helps make it easy to get from CLT to your final destination. Need a shuttle or transfer to your next leg? Uber has you covered. Avoid the taxi line and request a ride with a few simple steps.

Your ride options from CLT

The ride options on this page are a sample of Uber’s products, and some might not be available where you use the Uber app. If you check your city’s web page or look in the app, you’ll see what rides you can request.

Pickup at Charlotte Douglas International Airport (CLT)

Open your app to request a ride

When you’re ready, open the Uber app to request a ride to your destination. Choose the CLT airport transportation option that suits your group size and luggage needs.

Exit on the arrivals level

You’ll get directions about Charlotte Airport pickup points directly in the app. Door D is the CLT pickup location. Rideshare pickup signs might also be available at Charlotte Douglas International Airport.

Meet your driver

Go to your assigned CLT pickup location as specified by the app. Please note: this location may not always be at your nearest exit. Your driver’s name, license plate, and car color will show in the app. Verify your ride before you get in. If you can’t find your driver, contact them through the app.

Get directions to pickup

Already requested your ride? Open the app for accurate step-by-step directions to meet your driver outside.

What to do at CLT Airport when you land

Jet-lagged? Hungry? See what amenities are available at the airport after you touch down.

Visit the official CLT Airport website to check hours of operation and any service changes.

    • Chick-fil-A (Fast Food, located at Level 2)
    • Papa John’s (Pizza, located at Level 2)
    • Jersey Mike’s (Sandwiches, located at Level 2)
    • Cinnabon (Desserts/Snacks, located at Level 2)
    • Auntie Anne’s (Desserts/Snacks, located at Level 2)
    • Red Mango (Desserts/Snacks, located at Level 2)
    • Salsarita’s (Mexican/Latin, located at Level 2)
    • Tequileria (Bar, located at Level 2)
    • 1897 Market (Bar, located at Level 2)
    • Beaudevin (Restaurant, located at Level 2)

    • Tequileria (Bar, located at Level 2)
    • 1897 Market (Bar, located at Level 2)

    • Brighton Collectibles (Souvenirs/Gifts, located at Level 2)
    • Rocky Mountain Chocolate Factory (Sweets, located at Level 1)
    • Baggallini (Clothing/Accessories, located at Level 2)
    • CNBC Smartshop (Newsstand/Books, located at Level 2)
    • Dylan’s Candy Bar (Sweets, located at Level 2)
    • Charlotte News & Gifts (Newsstand/Books, located at Level 2)
    • Queen City News & Gifts (Newsstand/Books, located at Level 2)

Prefer to drive around the Charlotte area?

You can now rent a car near CLT with Uber. Browse vehicles from popular rental car companies to continue your trip.

Top questions about CLT Airport pickup

  • Pickup locations may depend on the type of ride you request and the size of the airport. Follow the instructions in the app about where to meet your driver. You can also look for signs that point to designated airport rideshare zones.

    If you can’t find your driver, contact them through the app.

  • Your driver will be informed of any schedule changes to your flight. For UberX, Uber Comfort, and UberXL rides, meet your driver up to 45 minutes after your flight's arrival before late fees apply. For Uber Black, Uber Black SUV, Uber Premier, and Uber Premier SUV rides, meet your driver within 60 minutes. Learn more about Uber Reserve.

  • The cost of an Uber trip from CLT Airport depends on factors that include the type of ride you request, the estimated length and duration of the trip, tolls, and current demand for rides.

    You can see an estimate of the price before you request by going here and entering your pickup spot and destination. Then when you request a ride, you’ll see your actual price in the app based on real-time factors.

  • The luggage capacity varies by Uber ride type. For example, an UberX ride can usually hold 2 suitcases while an UberXL ride can usually hold 3 suitcases.*

  • You can cancel at no charge up to 60 minutes before your reservation pickup time. If you cancel after that, you’ll be charged a cancellation fee if a driver has already been confirmed. In order to cancel, go to your rides in the Activity section of the Uber app.

  • By law, small children are required to be in a car seat. Get more information about our safety policies.

  • Service animals are allowed, and Uber drivers may not refuse a trip because of the presence of one. For pets, however, it’s recommended that you select the Uber Pet option when choosing your ride. Otherwise, it’s up to the discretion of the driver; once a driver is matched, you can message them in the app to make sure. Get more information about our safety policies.

*Luggage space is not guaranteed and depends on the number of passengers in your ride and the type of vehicle. Once you’re matched with a driver, we recommend contacting them through the app to confirm.