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Follow the law

This section is based on laws and regulations that everyone must follow. For example, using Uber apps to commit or attempt to commit any crime or to violate any other law or regulation is strictly prohibited.

Car seats

Drivers and riders should comply with local laws when traveling with infants and small children. When riding with children, it’s the rider’s responsibility to provide and fit a suitable car seat unless the law says otherwise.

Follow all laws

You’re responsible for knowing and obeying all applicable laws and regulations at all times when using the Uber apps. This includes airport rules and regulations and the rules of the road, such as speed and traffic laws.

Service animals

Drivers must provide rides to anyone with a service animal where legally required to do so, even if a driver has religious objections or a fear of animals.

Drugs and alcohol

Riders should not take open containers of alcohol, or be under the influence of drugs, on a trip.

Firearms

Riders and their guests, as well as drivers, couriers, and JUMP users, are prohibited from carrying firearms of any kind while using the Uber apps, to the extent permitted by applicable law.

Fraud

Deception can weaken trust and also be dangerous. Intentionally falsifying information or assuming someone else's identity (or allowing someone else to assume your identity), for example when signing in or undergoing a security check, isn’t allowed.

Provide accurate information when reporting incidents, creating and accessing your Uber accounts, disputing charges or fees, and requesting credits. Only request fees, charges or refunds that you’re entitled to, and use offers and promos only as intended. Don’t knowingly complete invalid transactions.

Unacceptable activities

Never solicit or accept payment outside the Uber system, unless a rider or Uber Eats user is utilising an option to provide payment by cash facilitated by Uber.

Never harm the business or brand by doing things like using Uber’s trademark or intellectual property without permission.

See more Community Guidelines

Treat everyone with respect

Help keep one another safe