Promotions

Free Rides and Meals for NHS staff this Christmas

November 25 / United Kingdom

To help keep the NHS and HSC on the move this Christmas, we’re committing up to 200,000 free rides, which will be available to all staff with a valid NHS or HSC email address between 23-27 December 2020.

We’re also covering over 80,000 free meals through Uber Eats, from thousands of restaurants and convenience stores. NHS and HSC staff can choose to order a hot meal from a local restaurant, or everyday essentials from a nearby shop, all delivered to their home or even the ward.

If you are a member of NHS or HSC staff, please see below for details on how you can get your rides and meals this Christmas.

From the whole Uber community, thank you for all that you do. 

How to claim your free rides

First, you’ll need an Uber account linked to your NHS or HSC email address. To change the email address associated with your Uber account:

  • Tap on the menu on the top left of the Uber app
  • Tap on your profile picture
  • You can now view and edit your email address

You will be sent a verification email – please click the link in that email to validate your email address.

If you don’t currently have an Uber account, you can sign up here. Make sure to sign up using your NHS or HSC email address.

On the 22 December 2020, you’ll be emailed a promo code which you’ll need to add to your Uber account in order to claim the offer. After applying the code, the promotion will be automatically included in the upfront price you see when requesting a trip.

The offer will be valid for up to two £10 free rides per NHS or HSC staff member. 

To claim your free meal

You’ll need an Uber Eats account linked to your NHS or HSC email address by the 20 December 2020. To change the email address associated with your Uber Eats account:

  • Tap ‘Account’
  • Tap ‘View account’
  • Tap ‘Edit account’
  • You can now view and edit your email address

Once updated, you will be sent a verification email – please click the link in that email to validate your email address.

You must update your email address by 20 December in order to receive a promotion code. On 22 December 2020, you’ll be emailed a promo code which you’ll need to add to your Uber Eats account in order to claim the offer.

The offer will be valid for one £10 free meal per NHS or HSC staff member. 

Tips for safe riding

We are especially thankful to drivers whose efforts are critical to supporting key healthcare staff during this challenging time. We ask that you please keep your driver’s wellbeing in mind by: 

  • Wearing a face covering or mask, unless exempt 
  • Washing your hands (or using hand sanitiser) before entering the vehicle
  • Giving your driver space by sitting in the back seat on the left hand side of the vehicle
  • Covering your mouth or nose if you cough or sneeze (please take any used tissues with you)
  • You may also want to open the window to improve ventilation

Drivers have been given the same steps to ensure rides with Uber are as safe as possible. Uber is also providing drivers with free PPE kits which include hand sanitisers and face coverings:

Things to know

  • To make sure the rides and Uber Eats meals go as far as possible, you’ll be able to claim up to 2 rides and 1 meal between 23 December and 27 December 2020.
  • Uber will pay the trip fare up to £10. If you go over, you will be charged the difference. The discount will be visible in the upfront price shown. 
  • Uber Eats will pay for your meal up to £10. If you go over, you will be charged the difference.
  • Promo codes will be shared in advance of the promotional window.
  • The promo codes will cease working at 23.59 on 27 December 2020.
  • Terms and conditions can be found here.

FAQs