Any questions regarding Uber Unlock? You will find answers to the frequently asked questions below.
- What is Uber Unlock?
Uber Unlock is an initiative dedicated to active Uber riders, providing them with bonuses for the taken rides.
- Who can participate in Uber Unlock?
Down Small Uber Unlock is available for users actively riding with Uber in Poland. Users invited to participate will receive an email with a welcoming bonus, as well as the information on how to redeem it and how to maximize the chances to get another one.
- My friend would like to join Uber Unlock, how can I invite him?
Down Small Uber Unlock is an initiative through which we want to thank our most active users for their engagement, so if your friends actively use Uber, they will for sure be invited to join. If your friends just started using Uber recently, we encourage them to keep riding and to follow our social media in the upcoming months.
- For how long do I have the chance to get the bonuses for my rides?
Down Small Uber Unlock fun will last until January 31, 2020.
- What can my bonuses in Uber Unlock be?
Down Small Uber Unlock offers a variety of bonuses to satisfy everyone. For example:
- 20% discount for 5 Uber rides and Uber Star access, valid for six weeks from the date of activation, latest activation date 31.12.2019
- free Uber Eats delivery, valid for two weeks from the date of activation, latest activation date 31.01.2020
- voucher for the amount of 20 PLN for CHILI, both site (https://pl.chili.com/) and application, for any film from Special Selection category; can be activated until 31.03.2020, valid 28 days after activation
- voucher for Audioteka, both site (https://audioteka.com/pl/) and application, for any audiobook, valid until 31.03.2020
- voucher for the amount of 50 PLN for empik.com, valid until 10.04.2020
- 10 PLN in Uber Credits to use for Uber or Uber Eats
- How many rides do I need to take to get the bonus?
Down Small Each of the bonuses is given for a certain amount of rides:
- Free Uber Eats delivery - 7 rides taken with no promotions or discounts
- 10 PLN Uber credits - 8 rides taken with no promotions or discount
- voucher for the amount of 20 PLN for CHILI - 14 rides taken with no promotions or discounts
- voucher for any audiobook from Audioteka - 11 rides taken with no promotions or discounts
- voucher for the amount of 50 PLN for empik.com - 36 rides taken with no promotions or discounts
- voucher o wartości 50 zł na zakupy w empik.com, ważny do 10.04.2020
Taken rides cannot be considered several times for bonuses of different character and values. The users will be progressively given bonuses for being active, eg. user who had taken 7 rides and was given a free Uber Eats, needs to take 8 new rides to get 10 PLN in Uber Credits.
- Can I choose the bonus for myself or are they automatically granted?
Down Small The bonuses are given automatically. Each time the users decide for themselves whether they want to redeem them or not. The users will be progressively given bonuses and a certain number of rides needs to be taken in order to receive another bonus.
- How will I be informed about my bonuses?
Down Small All users will receive emails about the bonuses they were given.
- Can I exchange my bonus for cash equivalent or a different bonus?
Down Small The bonuses for Uber Unlock were carefully and selectively chosen, basing on their attractiveness, so we hope that every user can find something suitable. An exchange of bonus for a different one or cash equivalent is not possible.
- I have a problem with redeeming my discount code for an Uber ride, where can I report this?
Down Small Contact us through “Help” section in the application or on site https://help.uber.com/
- I have a problem with using Uber Credits, where can I report this?
Down Small If the problem regards Uber, contact us through “Help” section in the Uber application or on site https://help.uber.com/. If the problem regards Uber Eats, contact us through “Help” section in the Uber Eats application or on site https://help.uber.com/ubereats.
- I have a problem with redeeming my code for free Uber Eats delivery, where can I report this?
Down Small Contact us through “Help” section in the Uber Eatsapplication or on site https://help.uber.com/ubereats.
- I have a problem with redeeming my CHILI voucher, where can I report this?
Down Small Please contact CHILI via contact form at https://help.chili.com/hc/en-us/requests/new
- I have a problem with redeeming my Audioteka voucher, where I can report this?
Down Small Please contact Audioteka via contact form at https://audioteka.com/en/contact
- I have a problem with redeeming my empik voucher, where can I report this?
Down Small Please contact empik via contact form at https://www.empik.com/pomoc/kontakt
Posted by Uber
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