- Driver Guide
- Get authorised
New Zealand Regulations
The New Zealand government requires all driver-partners using the Uber app hold a Passenger Endorsement card and Certificate of Fitness for their vehicle(s), and download the Logmate app. Here's how you can get the required authorisations as quickly as possible.
Authorisation process overview
What you need to do
Obtain a P Endorsement
You will need to obtain a Passenger (P) Endorsement from the New Zealand Transit Authority (NZTA). Uber can assist you in applying at a Greenlight Hub location, or you can apply directly at a NZTA Agent. Once you receive your P Endorsement, upload an image of it to your Uber account.
Obtain a Certificate of Fitness & SPSL Label
The NZTA also requires drivers using the Uber app to apply for a Certificate of Fitness. You can do this at a NZTA Agent, like VTNZ, AA, or VINZ. Please apply using Uber's TSL number (0315707). You'll also need to obtain a Small Passenger Service Licence Label (SPSL Label) to display on your windshield while driving using the Uber app. See below for more information.
Download the Logmate App
The NZTA requires you to keep a record of your 'work time' using the Logmate app. 'Work time' includes time driving with the Uber app, as well as all other work-related activities subject to the work time rules.
Steps in detail
Before you apply
Start by seeing a qualified medical practitioner for a medical assessment. You will need to obtain a medical certificate (DL9) to submit along with your P Endorsement application.
Apply for a P Endorsement
Uber can assist you in applying for a P endorsement, or you can apply directly at a NZTA Agent (VTNZ or AA).
The NZTA may require you to provide additional documents, such as proof of your entitlement to work in New Zealand or an International criminal history check as part of the P Endorsement application process. Refer to the section below for details.
P Endorsement additional checks
Right to work confirmation
In order to be a small passenger service driver, you need to have the right to work in New Zealand. The NZTA will confirm this as part of the P Endorsement application process, and in certain circumstances may require you to provide proof of your right to work in New Zealand.
International criminal history check
As part of the P endorsement application process, if you've lived in any one country (apart from New Zealand) for 12 months since the age of 14 you will need to provide to the NZTA a criminal history check for each country you have lived in. In many cases, Uber can help you in obtaining and submitting this documentation to the NZTA. This information is requested on your behalf once you have completed your sign-up form.
Upload to your Uber account
Once you receive your P Endorsement upload an image of it to your Uber account.
Getting a Certificate of Fitness
A Certificate of Fitness (COF) is a regular check to ensure that your vehicle meets required safety standards for carrying passengers. Go to an approved Agent, like VTNZ, AA and VINZ and provide Uber's TSL (#0315707) to have a COF issued for compliant vehicles.
Some helpful tips about obtaining a COF:
- If you have a hatchback vehicle or station wagon, you may need to have a means to secure cargo in your boot. Cargo nets are a cost effective solution that can be purchased at auto retailers like SuperCheap Auto and Repco
- You may need to complete a change of vehicle use form and purchase a child lock safety sticker when you get your COF
Small Passenger Service Licence Label (SPSL Label)
A Small Passenger Service Licence Label (SPSL Label) must be displayed on the lower left hand side of your windshield of your vehicle while you drive using the Uber app. The label demonstrates that you are a compliant small passenger services operator.
Visit a Greenlight hub or contact support to obtain a Small Passenger Service Licence Label (SPSL Label). Once you have it, take a picture of your label and upload it to your Uber profile.
Download the Logmate app
In order to become active on the Uber app you need to download the Logmate app. You will receive an email from Logmate inviting you to register for an account under Rasier Operations BV (Uber) once NZTA has approved your P endorsement application and you've obtained a Certificate of Fitness.
On the road
As a driver-partner you'll need to use Logmate to record your and meet regulatory requirements.
Transport service licence label
If you meet the requirements to drive, Uber will provide you with a Transport service licence (TSL) label that you will need to display in your vehicle when you are driving using the Uber partner app, this will be mailed to you once you have completed the Signup Form.