How to keep your Uber account secure

Whether it’s your phone pin, your bank details or the password for your email account, online security has always been important. Your Uber account is no different, as it contains your personal information — it’s crucial to keep it secure. To help, we’ve put together an Uber security checklist of handy tips to up your security game.

Your password helps to keep your account and all the information in it safe. If you think someone might have gotten hold of your login details for any reason, or if something unusual appears in your account, we advise you to change your password right away – and changing it is really easy:

If you can’t login to your account and need to reset your password using the “I forgot my password” option, we’ll need to verify that it’s you resetting it. To do this, we’ll use the phone number and/or email address that you’ve provided, so keeping this information up-to-date is essential. This will also ensure the Uber app runs smoothly.

With Uber, data encryption is built directly into the app so it can’t be stolen from your account. That means when you enter your credit card information into the app, you’re the last person to see it – it can’t be stolen even if someone gets into your account.

However, even with encryption, we still advise you to be careful with your account. Even if your account is readily recoverable, it’s always better, and less of a hassle, to avoid a security breach in the first place. These are some very basic security measures you should think about whenever you’re online:

If you have any further security troubles or specific questions about your account, our team is always available through our help section to guide you.

Great – now that’s out of the way, you’re ready to ride!