Wait time charges

August 31, 2017 / Colombo

Our driver-partners make every effort to arrive at your pickup location on time. As a rider, it’s a good practice to only request a ride when you’re near the pickup location and ready to meet your driver.

Moreover, an efficient dispatch enables us to give you a more cost-efficient and reliable ride. Towards this effort, riders will be charged a nominal wait-time fee when the pick-up exceeds 5 minutes.

How it works:

  •    Your driver-partner arrives at the pickup location – once there, a push notification is sent to you communicating his / her arrival
  •    The driver-partner will wait for up to 5 minutes after arriving at the location
  •    If the ride doesn’t start within 5 minutes, wait-time charges will kick in


Product Wait Time Charge
 uberGO or uberX   Rs.4/min


Pick your destination, request and you’re all set to go!