How often does a rider step into your car and ask, “Do you have a phone charger I can use?” Based on the results of a recent survey we sent to riders, our guess would be very often.
Turns out, a phone charger is the No. 1 item people love to find when they ride with Uber. Being able to charge their phone is also one of the reasons why some riders add a tip after the ride.
But phone chargers aren’t the only thing people look for. Here are the top 5 items riders love to find in the car, based on survey results:
Surveyed riders also shared some of the more unique items they’ve found in cars. Here are 5 of the most surprising:
- Nintendo video games
- Karaoke machine
- Massaging chair
- Mini basketball hoops
Whether you offer a phone charger or a karaoke machine—or something in between—is up to you, as there are lots of ways you can provide 5-star service. If you’re interested in learning more, check out these tips.
Note: the survey allowed riders to select multiple items they like to find in the car.