Please enable Javascript
Skip to main content

Choose more safety. Choose Uber.

We want you to move freely, make the most of your time, and be connected to the people and places that matter most to you. That’s why we are committed to safety, from the creation of new standards to the development of technology with the aim of reducing incidents.

Building safer journeys for everyone

Driver safety

Count on 24/7 support to help with any questions or safety concerns. Share your trip with loved ones. Our focus is on your safety, so you can go where the opportunity is.

Rider safety

Millions of rides are requested every day. Every rider has access to safety features built into the app. And every ride has a support team if you need them.

RideCheck

Using sensors and GPS data, RideCheck can help detect if a trip has an unexpected long stop. If so, we'll check on you and offer tools to get help.

Button to call the local authorities

Easily call local authorities in case of emergencies. The app displays your location and trip details, so you can quickly share them with authorities. Additionally, Uber will receive an alert to follow up on the incident.

Verify Your Ride

Taking our Check Your Ride guidelines a step further, we’ve introduced Verify Your Ride to give you an extra layer of security. Turn this feature on to receive a unique PIN for every ride, then share that PIN with your driver to help ensure that you’re in the right vehicle.

Audio Recording

You can record audio to encourage safe, comfortable interactions on trips. This empowers riders and drivers to monitor and report uncomfortable situations.

Driver screening

To help all drivers meet safety standards, they must undergo a multi-step safety screening both before they take their first trip and as they continue to drive with Uber.

Rider Verification

We implement verification tools for users through their Facebook account when they choose cash as their payment method. If their payment method is electronic (credit, debit, or PayPal), we verify their relevant information.

*Certain requirements and features vary by region and may be unavailable.

How safety is built into your experience

Safety features in the app

Share your trip details with loved ones. Track your trip during your ride. Call the authorities right from the app. Our technology helps put peace of mind at your fingertips.

An inclusive community

Millions of riders and drivers share a set of Community Guidelines, holding each other accountable to do the right thing.

Support at every turn

A specially trained team is available 24/7. Reach them in the app, day or night, with any questions or safety concerns.

Women's safety

At Uber, safety is a priority and no harassment or violence will be tolerated, In order to contribute to the solution of complex issues like this, we have joined to institutions and started working on changing our technology and our service to preventing incidents.

The future of safety

More than 200 Uber employees, from researchers and scientists to designers and engineers, are focused on building technology that puts safety at the heart of your experience. Uber will also have its first Technology Development Center focused on Safety in Brazil, with more than 150 professionals and an investment of 250 million reais over the next 5 years.

*Certain requirements and features vary by region and may be unavailable.