Our commitment to safety
You deserve to be able to move safely. To look forward to the opportunities ahead. To be connected to people and places that matter most. Which is why we’re focused on developing technology and setting new standards with the goal of keeping you safer.
How safety is built into your experience
Safety features in the app
Share your trip details with loved ones. Track your trip during your ride. Call the authorities right from the app. Our technology helps put peace of mind at your fingertips.
An inclusive community
Millions of riders and drivers share a set of Community Guidelines, holding each other accountable to do the right thing.
Support at every turn
A specially trained team is available 24/7. Reach them in the app, day or night, with any questions or safety concerns.
Building safer journeys for everyone
Uber has machine learning technology that blocks trips considered potentially dangerous and checks the National ID for all users that pay trips in cash. Our focus is on your safety, so you can go where the opportunity is.
Millions of rides are requested every day on our platform: all of them are tracked by GPS and insured in case of a covered accident. Every partner driver goes through a background check, in accordance with the law, run by a specialized company.
The future of safety
More than 200 Uber employees, from researchers and scientists to designers and engineers, are focused on building technology that puts safety at the heart of your experience. Uber will also have its first Technology Development Center focused on Safety in Brazil, with more than 150 professionals and an investment of 250 million reais over the next 5 years.
Partnering to make a difference
Our commitment to safety goes beyond your ride. We have teamed up with leading experts—from public safety officials to anti-violence organizations—to help make roads and cities safer for all.
*Certain requirements and features vary by region and may be unavailable.