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The West Colonial Sprint Spot located at 7332 W Colonial Dr, Orlando, FL 32818 will be closed from Tuesday, June 19 through Monday, June 25, 2018.

Magic Kingdom

Instructions for drivers

We have implemented first-in, first-out queueing at the Magic Kingdom to help manage high volumes of requests.

Requests at Magic Kingdom

Pickup tips for drivers

Once you're in the FIFO zone, you will automatically be placed into a virtual, first-in, first-out queue as long as you are online.

When a rider requests a trip, the request will go to the vehicle within the zone that has been waiting the longest, rather than the vehicle that is closest to the Ticket and Transportation Monorail station.

If you’re the second partner to enter the area, you’ll be the second to receive a trip request. If you're the fifth to enter the area, you’ll be the fifth to receive a trip request.

Once you accept a request, pick your rider up at the Ticket and Transportation Monorail station.

Note: While waiting for requests from Magic Kingdom, please remain in your vehicle, be respectful of the Disney property line, and do not approach Disney staff. Disney currently permits Uber driver-partners to wait for requests in this lot, but if driver-partners do not abide by this conduct, pickups from Magic Kingdom may no longer be possible.

Rides to the Magic Kingdom

Dropoff tips for drivers

When you receive a request from a rider headed to the Magic Kingdom, simply drop them off at the Ticket and Transportation Monorail station.

Reminder

You will lose your place in line if you cancel or reject a trip, go offline, sign off your Uber app, switch vehicles, or leave the queueing area. You will not lose your place in line if a rider cancels on you or if you drive around within the queueing area.

Uber FIFO zone at the Magic Kingdom

Uber partners within the zone in the map at right are eligible to receive trip requests from the Magic Kingdom.

How it works

  • Once you arrive within the FIFO zone, you will automatically be placed into a virtual, first-in, first-out queue as long as you are online.
  • You must wait in the waiting area to receive a request.
  • All pickups from the Magic Kingdom must occur at the Ticket and Transportation Monorail station. Driver-partners must remain with their vehicle at all times while picking up a passenger.

Magic Kingdom FAQs

What if I receive requests for uberX and other products (e.g. uberXL)?

You will receive requests on a first-in, first-out basis within the FIFO zone. For example, if your vehicle is eligible for both uberX and uberXL trips, you will automatically receive both types of requests depending on which request comes first when you are at the front of the queue.

How do I get to the staging area

To get to the staging area, exit World Drive to the right and bypass the auto plaza. Turn left off of the ramp to continue along World Drive towards the lot.

More at the Magic Kingdom

Find more information

Traffic details

For up-to-the-minute traffic information on event days, tune to WDBO-FM. The station transmits traffic news in Orlando.

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