The Orlando Uber Greenlight Hub will remain closed Wednesday, 9/4 due to weather conditions from Hurricane Dorian. We anticipate re-opening 9/5.
Requests at Magic Kingdom
Pickup tips for drivers
Once you're in the FIFO zone, you will automatically be placed into a virtual, first-in, first-out queue as long as you are online.
When a rider requests a trip, the request will go to the vehicle within the zone that has been waiting the longest, rather than the vehicle that is closest to the Ticket and Transportation Monorail station.
If you’re the second partner to enter the area, you’ll be the second to receive a trip request. If you're the fifth to enter the area, you’ll be the fifth to receive a trip request.
Once you accept a request, pick your rider up at the Ticket and Transportation Monorail station.
Note: While waiting for requests from Magic Kingdom, please remain in your vehicle, be respectful of the Disney property line, and do not approach Disney staff. Disney currently permits Uber driver-partners to wait for requests in this lot, but if driver-partners do not abide by this conduct, pickups from Magic Kingdom may no longer be possible.
Rides to the Magic Kingdom
Dropoff tips for drivers
When you receive a request from a rider headed to the Magic Kingdom, simply drop them off at the Ticket and Transportation Monorail station.
You will lose your place in line if you cancel or reject a trip, go offline, sign off your Uber app, switch vehicles, or leave the queueing area. You will not lose your place in line if a rider cancels on you or if you drive around within the queueing area.
Uber FIFO zone at the Magic Kingdom
Uber partners within the zone in the map at right are eligible to receive trip requests from the Magic Kingdom.
How it works
- Once you arrive within the FIFO zone, you will automatically be placed into a virtual, first-in, first-out queue as long as you are online.
- You must wait in the waiting area to receive a request.
- All pickups from the Magic Kingdom must occur at the Ticket and Transportation Monorail station. Driver-partners must remain with their vehicle at all times while picking up a passenger.
Magic Kingdom FAQs
What if I receive requests for uberX and other products (e.g. uberXL)?
You will receive requests on a first-in, first-out basis within the FIFO zone. For example, if your vehicle is eligible for both uberX and uberXL trips, you will automatically receive both types of requests depending on which request comes first when you are at the front of the queue.
How do I get to the staging area
To get to the staging area, exit World Drive to the right and bypass the auto plaza. Turn left off of the ramp to continue along World Drive towards the lot.