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IMPORTANT CHANGES TO NEWARK LIBERTY INTERNATIONAL AIRPORT (EWR) TERMINAL A PICK UP AND DROP OFF

Effective January 12, 2023, EWR Terminal A pick ups and drop offs will be moving to a NEW Terminal A building located off of Carson Rd. Follow all road signs to the NEW Terminal A building. Terminal A drop offs will occur on the departures level (upper level) and the Terminal A pick ups will occur on the arrivals level (lower level) in Ride App Pick Up Zones 9 & 10.

The current Terminal A building in the central terminal area will be closing on January 12, 2023.

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Driving at Newark Liberty International Airport (EWR)

Airports can be complicated places, especially for drivers. But knowing the basics, and getting information in advance about your local airport, can help make sure you’re prepared for your first pickup or dropoff.

Airport regulations

The FIFO queue at the airport

  • Your location within the waiting lot does not affect your position in the virtual queue.
  • When you’re in the designated waiting areas, you’ll be able to see your position in the queue and how many partners are ahead of you in your Uber driver app.
  • If you are a New Jersey partner, you will be given the next trip request to New Jersey when it is your turn for a request, in accordance with state and local law.
  • If you are a New York City partner, you will be given the next trip request to New York City when it is your turn for a request, in accordance with state and local law.
  • You can lose your place in line if:
    • You go offline on your Uber driver app
    • You drive outside the FIFO zone
    • You do not accept multiple incoming trip requests in a row
    • You cancel multiple rides (if the rider cancels, you will remain at the top of the queue)
    • You may wait in the Rideshare Hold Lot for up to 4 hours.
  • Parking or idling at terminals or elsewhere on airport property is strictly forbidden and does not enter you into the trip queue. Doing this may result in a citation. Uber does not pay for citations issued to drivers for illegally parking at airports.

Pickups at the airport

It is easy to receive trip requests from riders leaving the airport. However, these trips work a little differently than other requests.

Pickup Location by Terminal

Terminal A

Effective January 12, 2023, the current Terminal A building will close and Terminal A will relocate to a new building off of Carson Rd. On January 12, 2023 pick ups will occur on the lower level (arrivals) in Ride App Pick Up Zones 9 & 10.

Terminal B

The Terminal B pick up area is located at Terminal B arrivals in Passenger Pick Up. There are no changes to the Terminal B pick up area.

Terminal C

The Terminal C pick up area is located on the arrivals level at Passenger Pick Up 4, 5, and 6. There are no changes to the Terminal C pick up area.

Waiting for requests

To receive pickup requests at EWR, enter the Rideshare Hold Lot to wait for a trip. Once in the staging lot, drivers receive ride requests via a virtual first-in, first-out (FIFO) queue.

Picking up your rider

When you receive a notification you have a pickup request, follow the directions in the driver app.

As you approach the pickup area, the app will indicate your rider’s information and the terminal number where they are waiting. Once you receive a request, accept it and pick up your rider on the arrivals level at EWR. Terminal areas can be crowded at times. Once you arrive at the pickup location, if you can’t find your rider, message or call them through the driver app to let them know your location.

The Uber vehicle decal (trade dress) must always be displayed on the front passenger windshield facing outward.

Dropoffs at the airport

Dropping off riders at the airport is easy. Simply follow the in-app instructions and drop your rider off at their desired terminal on the departures level.

will be relocating to a new building off of Carson Road. Drop offs for Terminal A riders will occur at the new Terminal A building on the upper level (departures) starting January 12, 2023. Terminal B & C drop off areas will remain the same

Note that waiting in the terminal area, parking illegally, and idling on the shoulder may result in a citation.

Terminal A

Effective January 12, 2023, Terminal A will be relocating to a new building off of Carson Road. Drop offs for Terminal A riders will occur at the new Terminal A building on the upper level (departures) starting January 12, 2023. Terminal B & C drop off areas will remain the same.

Note that waiting in the terminal area, parking illegally, and idling on the shoulder may result in a citation.

Re-Match feature

  • The re-match feature allows partners who just completed an airport drop off to receive a pickup request without having to go to the Rideshare Hold Lot. To qualify for re-match, partners must complete a drop off at the airport.
  • If you’re in the terminal and don’t receive a request after a few moments, please drive to the Rideshare Hold Lot to wait for a pickup request. Please do not loiter in the terminal, as idling at the curb can still result in a fine.

EWR Rideshare Hold Lot

The Rideshare Hold Lot at EWR is located here. Once you get to the airport, follow signs for the Rideshare Hold Lot to enter the queue for a trip request.

Important Update to EWR Pick Up and Dropoff

Important Changes to Terminal A Pick Up and Drop Off Areas

Effective January 12, 2023, Newark Liberty International Airport (EWR) will be relocating Terminal A to a new building off of Carson Road. Terminal A pick ups will occur on the lower level (arrivals) of Terminal A in Ride App Pick Up zones 9 & 10 of the new Terminal A building. Terminal A drop offs will occur on the upper level (departures) of the new Terminal A building. The current Terminal A building in the central terminal area will close on January 12, 2023.

Terminal B & C pick up and drop off areas will remain the same. Follow all road signs.