Driving change for women’s safety
Sexual assault and gender-based violence don’t belong anywhere in our communities. Which is why Uber is committed to help stop incidents before they happen—by partnering with and learning from women's safety groups, building tools and policies, promoting awareness, and empowering our community of users.
Safety features and education
We provide drivers and riders with prevention information and educational materials through our Community Guidelines. They can also find safety tips and features, such as the emergency assistance button, in the app's Safety Center.
24/7 support
If anything happens, 24/7 support is available in the app from a specialized team of Uber agents who are trained to handle sensitive reports.
Transparency
Victims of sexual assault and sexual harassment—whether riders, drivers, or employees—are free to bring individual claims in court and share the facts of those claims. Learn more about how we no longer require mandatory arbitration.
Women’s safety pledge
We committed to a multi-year, multi-million dollar campaign to partner with leading sexual assault and domestic violence partners around the world. See the groups that we’ve funded in the section below.
Classifying incidents
We partnered with the National Sexual Violence Resource Center and the Urban Institute to create a taxonomy to categorize and count sexual misconduct and sexual assault incidents, which we’ve shared with other companies that have women’s safety initiatives. Learn more here.
Always improving
Law enforcement and 100+ women’s safety and advocacy organizations help develop our processes and technology. In the US, we host meetups with travel and transportation executives to brainstorm ways to create meaningful change.
Safe and respectful experiences
Our Community Guidelines prohibit sexual assault and sexual misconduct of any kind while using Uber.
Personal safety tips
All of us have a role to play in looking out for one another. Learn from NO MORE about how to recognize the cues that could lead to an unsafe situation.
Meet some of our local partners
YWCA Canada
YWCA Canada is Canada’s oldest and largest women’s multi-service organization, and next year approaches its 150th anniversary. YWCA Canada has 32 member associations across 9 provinces and 2 territories. Annually, YWCAs invest over $230 million to support 330,000 women and girls, in 300 communities across Canada. YWCA Canada influences public policy, develops resources and champions initiatives to create systemic change and shift the needle forward on ending gender-based violence.
Using our global reach for good
We’ve partnered with these organizations:
Canada
- Ending Violence Association of BC (EVA BC)
- WomanACT: Women Abuse Council of Toronto
- Toronto Rape Crisis Centre/Multicultural Women Against Rape
- YWCA Canada
United States
- A CALL TO MEN
- Casa de Esperanza
- Futures Without Violence
- The National Coalition of Anti-Violence Programs (NCAVP)
- The National Network to End Domestic Violence (NNEDV)
- NO MORE
- RAINN
- Raliance
- Women of Color Network Inc. (WOCN)
Brazil
- Associação Mulheres pela Paz
- AzMina Magazine
- DeFEMde (Rede Feminista de Juristas)
- Força Meninas
- Fórum Brasileiro da Segurança Pública
- Instituto Igarapé
- Instituto Patrícia Galvão
- Plan International Brasil
- Promundo
New Zealand
- Sexual Abuse Prevention Network (SAPN)
Australia
- WESNET (the Women’s Services Network)
United Kingdom
- UK Says NO MORE
India
- Manas Foundation
Mexico
- Equis Justicia
- Fondo Semillas
- GENDES
- Igarapé Institute
- Red Interamericana de Refugios
- SinTrata
Our commitment to your safety
Because we connect millions of people around the world every day, we’re committed to building for safety. Learn about our features and processes that help protect you on the road.
Driver safety
Count on 24/7 support and emergency assistance. Share your trip with loved ones. Our focus is on your safety so you can focus on the opportunity.
Rider safety
Millions of rides are requested every day. Every rider has access to safety features built into the app. And every ride has a support team if you need them.
Company