Safety and respect for all
Uber’s Community Guidelines
Our guidelines were developed to help make every experience feel safe, respectful, and positive.
Everyone who uses Uber’s Marketplace Platform—including drivers, riders, delivery people, Uber Eats users, delivery recipients, senders, merchants, and businesses—is expected to follow the guidelines. This also includes interactions you may have with Uber employees and contractors, including at Greenlight Hubs or support centres, through online support systems, or over the phone.
And, in some instances, our guidelines apply to conduct outside the Uber Marketplace Platform that may threaten its safety.
We update our guidelines regularly to help make sure everybody in the Uber community always feels safe and welcome.
Thank you for joining us in supporting and safeguarding a welcoming environment.
The guidelines in this section help to foster positive interactions within our diverse community during every experience.
Our team works every day to help create safer experiences for everyone. Your safety drives us. That’s why these standards were written.
You can also find guidelines here just for Uber Eats.
We’re committed to following all applicable laws and earning your trust, and we expect everyone who uses the Uber Marketplace Platform to do their part and to know and adhere to relevant laws and regulations, including traffic laws, as well as airport rules and regulations where applicable.
Additional guidelines for Uber Eats
In addition to following all of Uber’s Community Guidelines, Uber Eats users must follow certain standards for orders and deliveries with Uber Eats.
The power of your choices
Millions of people have great experiences with Uber every day. These positive interactions help define who we are. Thank you for choosing to help make Uber a safe and welcoming community.
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