4 travel hacks your team will thank you for
Travelers have more access to corporate buying power than ever. According to the Global Business Travel Association, 73% of North American travelers now have access to a corporate card. How are they using it? According to SAP Concur, about a third of business travelers say they spend more on premium options for business trips than they would on personal trips, and 87% say they’re even willing to pay out of pocket for upgrades.
They want the flexibility to choose the travel that works for them, even if they’re paying for it themselves.
But providing that kind of flexibility can be challenging, especially when Finance teams need visibility and control. In a recent Uber for Business webinar, Bob Williams from our Enterprise Partnerships team and Bryan Holden from our Mid-Market Partnerships team explained how to make travel work better for both your travelers and your organization. Here are the 4 hacks they covered.
Hack #1: Eliminate the flight-delay scramble
When flight delays push back arrival times, stress levels can skyrocket. Travelers may have to rush to catch scheduled rides or request new rides entirely. It’s even tougher in smaller cities or during late-night arrivals, when options may be limited to begin with.
Uber’s Reserve Airport Pickup feature, available at select airports, solves that problem by automatically adjusting driver arrival times to match any flight delays¹. Travelers can simply add the airport they’re flying to as their pickup location, and Uber takes care of the rest. When their flight lands, they can enjoy built-in time to get to their pickup—45 minutes for Economy trips and Comfort trips, or 60 minutes for Premium rides. It’s plenty of time to deplane, use the restroom, grab luggage, and head to the rideshare area.
“This helps eliminate the will-my-ride-be-here anxiety, particularly for important meetings,” Bryan said. “If you’re not using Uber Reserve, you’re behind your competitors and giving your team a subpar travel experience.”
Hack #2: Elevate executive travel
Compared to standard business trips, executive travel has to account for higher stakes, tighter schedules, and a greater need to make a strong impression.
Uber Business Black provides the kind of premium experience busy executives appreciate. In addition to luxury vehicles, elevated phone support, and drivers with commercial driver’s licences, riders get the option of selecting their temperature and conversation preferences.
For occasions that call for an even more premium experience, Uber Elite is a new reserve-only option currently rolling out across select markets. Riders enjoy top-tier vehicles, professional chauffeurs, and the option to set up airport meet-and-greets at the baggage claim area. It’s a luxury experience for executives without needing an additional vendor relationship.
Back at the office, executive assistants (EAs) do a lot of the heavy lifting to make sure these trips run smoothly. [Delegate booking](*https://help.uber.com/business/article/adding-a-delegate-to-your-business-profile/?nodeId=bbc7555c-474c-4fc8-b5a6-61c1fb705cca_ gives EAs direct access to the executive’s business profile so they can handle bookings, monitor trips, and access receipts without a separate login.
Hack #3: Make the in-office experience easier
Getting to and from the office shouldn’t be something that adds stress to your team’s plate. But it often does—especially in markets where commuting is expensive or inconvenient. With Uber for Business, you can support recurring in-office days with predictable, policy-compliant rides and meals without adding more administrative work.
Admins can restrict ride types, times, days, and locations so the program can only be used in approved scenarios. For instance, you can set parameters allowing an employee to request an UberX to the office only on Mondays and Wednesdays. And you can offer similar perks and parameters for team lunches and late-night meals.
Organizations can work their sustainability commitments into their commute programs. According to Business Travel News, 55% of North American travel buyers are concerned about travel emissions. Uber for Business offers electric and hybrid ride options in most major markets, and its emissions reporting dashboard tracks CO2 metrics at no extra cost.
Hack #4: Simplify travel for road warriors
When you have employees who travel constantly, the administrative burden of managing and tracking their spend adds up quickly. With Uber for Business, you can set geofence rules tied to specific client sites, cities, or events so that rides are automatically tied to the correct cost centre.
And with ride options like Business Comfort offering priority pickup, you can help limit the amount of time your travelers spend waiting for a ride. As Bob pointed out, if you’re paying employees $100 an hour in fully burdened labour costs, 15 minutes of waiting costs your organization $25.
After travelers arrive at their destination, the Uber and Uber Eats apps make it easy for them to order (almost) whatever they need, even after the hotel kitchen is closed. Late-night meals from local restaurants are a given, but the delivery options don’t stop there. Bryan shared his story of ordering an HDMI cord mid-trip when he couldn’t cast to his hotel TV.
On the compliance side, built-in tools make it easy to keep spend organized and under control. Travelers can select expense codes at the time of booking, and pop-up reminders prompt users to double-check that they’re booking on the right profile. All this data flows automatically into your existing expense platform, cutting down the cost of entering, approving, auditing, and correcting expense reports.
Travelers earn more perks along the way
According to Business Travel News, 94% of companies now allow travelers to use loyalty points earned through business trips for personal rewards. Uber for Business improves that perk through partnerships with popular brands.
Delta Air Lines: Earn 3x miles per eligible dollar on Uber Reserve trips, 2x on UberXL, Comfort, Black, and Black SUV rides, and 1x on UberX rides to and from airports²
Marriott Bonvoy®: Earn 3x points on Premium rides, 2x points on UberX rides booked with Reserve, and 2x points on $40+ Uber Eats orders delivered to select properties including Residence Inn, TownePlace Suites, and Element Hotels³
American Express® Corporate Card: Earn 5% Uber Cash on eligible business rides and Uber Eats orders when charged to a Corporate Gold Card⁴
Uber One: Eligible employees get a full year of Uber One free, including surge protection and free delivery on meals⁵
Ready to put these hacks to use?
Improve your processes for your travelers and your organization. Get started with Uber for Business today, or watch the full webinar to hear Bob and Bryan walk through each hack in detail.
Products and features mentioned in this article may not be available in your region.
¹Uber doesn’t guarantee that a driver will accept your ride request. Your ride is confirmed once you receive your driver details. Uber Reserve is available in select cities.
²Terms apply. Available in the US for qualifying transactions using linked Delta and Uber accounts. Minimum order applies for Uber Eats. SkyMiles are bonus miles and do not count toward Medallion Status. Full terms at uber.com/delta.
³Points are not awarded on tips, taxes or fees. US must be primary country and the current location must be in the US. Full terms at uber.com/us/en/u/marriott-bonvoy/.
⁴U.S. Corporate Platinum Card® from American Express and U.S. American Express® Corporate Gold Card Members are eligible to earn Uber Cash equaling 5% of eligible spend on rides with Uber and orders with Uber Eats paid for using their Gold or Platinum Card. Full terms at uber.com/us/en/u/amex-corp-card/.
⁵Benefits available only where Uber operates for eligible stores and rides marked with the Uber One icon. Other fees & taxes apply, but do not count towards order minimums or Uber One credits benefits. Receive $0 Delivery Fee on standard delivery within at least 3 miles, and discounted Service Fee, from participating stores when you meet the order minimums shown on the storefront. Additional and optional fees may be charged for Priority Delivery and Long Range Delivery. Where applicable, Uber One credits are earned after completion of eligible rides and expire 60 days after being added to your wallet. Full terms at uber.com/us/en/uber-one/.
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