People don’t always have the ability to conveniently or consistently pick up their prescriptions at pharmacies, whether because of a lack of reliable transportation, long working hours, health concerns, or other reasons. The pandemic has exacerbated the need for seamless prescription delivery solutions—especially for our most vulnerable communities—and led more people than ever to look for convenient on-demand options for getting medications to their doorstep.
That’s why in April of last year, Uber announced access to additional delivery options beyond food and grocery, to provide on-demand and scheduled delivery solutions for consumers and businesses alike. We followed up in August by launching prescription delivery solutions in select US cities through the Uber Eats app with NimbleRx.
Now Uber is helping to expand prescription delivery nationwide with ScriptDrop. This work is part of our continued commitment to building flexible and scalable delivery solutions, and, more importantly, it will enable even more customers to benefit from prescriptions delivered directly to their doorsteps.
“This past year has shown us now more than ever that pharmacies need more effective ways to get patients the prescriptions they need,” says Amanda Epp, CEO of ScriptDrop. “Being able to combine ScriptDrop’s integrated interface with Uber’s technology means that pharmacies of all sizes will be better equipped to improve prescription adherence and serve the most vulnerable of their communities.”
Pharmacies that are signed up with ScriptDrop, including some of the top grocery chains, pharmacy chains, and health systems in the US, will now be able to leverage Uber’s technology to deliver more prescriptions to more customers. For local independent pharmacies, the hundreds of thousands of drivers using Uber’s platform across the country could enable them to meet patients where they are and serve their communities in new ways.
ScriptDrop makes it easy by integrating with a pharmacy’s existing software and workflow to provide access to delivery solutions, ultimately reducing prescription abandonment for pharmacies and contributing to improved health outcomes for the general public. Uber, integrated through API, will become the default application for select pharmacies, depending on location and driver availability. This will be available at pharmacies across 37 states in the US, including California, Florida, and New York, with plans to expand in the coming weeks and months.
In addition to supporting pharmacies and the patients they serve, Uber and ScriptDrop’s partnership helps provide additional earnings opportunities for delivery people using the Uber platform. For more information about how Uber partners with healthcare organizations to help reduce barriers to care, please visit uberhealth.com.