Community Support

Moving what matters in Seattle

April 3 / US

As the COVID-19 pandemic continues to spread across Seattle and Washington state, we’re focused on helping our drivers, delivery people and restaurants move what matters

We’ve committed to provide 10 million rides and food deliveries to healthcare workers and people in need, free of charge, across the world. We’re ready to work with more food banks, hospitals and others across Washington to move what matters most to them. 

Organizations, healthcare providers and governmental entities looking for support with rides or food deliveries can submit their request directly at t.uber.com/impact2020.

Below you can find a summary of the programs available in Seattle. We’ll continue to update this site with new details as they become available. 
 
Helping Move What Matters for First Responders
We’ve committed to providing free meals on Uber Eats to first responders and healthcare workers around the world, nearly 7,200 of which have been given out to date in the Seattle area. Interested organizations can reach our team to make a request at t.uber.com/impact2020  
 
Free JUMP bike rides (up to 30 min.) are also available to employees of Seattle healthcare and first response organizations and emergency services in-need. Interested officials and organizations can request information at sea-social-impact@uber.com
 
 
Supporting Our Community 
Because we know our small businesses have an urgent need, customers will now get $0 delivery fee on all Uber Eats orders* from independent restaurants in an effort to drive sales to local favorites, such as Tuk Tuk Thai, Memo’s Mexican Food and Bok a Bok Fried Chicken, to name a few. 
 
Customers can now also contribute directly to restaurants they order from in the Uber Eats app. We’re committing up to $5 million to support U.S. restaurant workers impacted by the COVID-19 crisis – including $2 million to the Restaurant Employee Relief Fund, and an additional matching of all direct-to-restaurant contributions made through the feature, up to $3 million.

Uber is supporting the City of Seattle’s $5 million grocery vouchers program for families impacted by the COVID-19 pandemic by offering discounted trips to and from Safeway locations within the city of Seattle. The grocery voucher program provides 6,250 families with $800 in vouchers to purchase food, cleaning supplies, and other household goods at any Safeway store in Washington state.


Helping Seattle Earners
We have a financial assistance policy to provide up to 14 days of aid to active drivers and delivery people diagnosed with COVID-19 or individually asked to self-isolate by a public health authority to reduce the risk of spreading the virus. We continue to refine and update this policy given fast-moving developments around the world.

During this challenging period of low ride demand, we’ve started making it easier for drivers to begin accepting Uber Eats delivery requests. We have waived the 24-hour holding period before a partner can receive his/her first delivery request. To date, hundreds of drivers in WA have since completed their first delivery on Uber Eats.

We’re also providing earners in Seattle and other high-need cities across the country with disinfectants to keep their cars and delivery equipment clean. Supply chains are still challenging and priority is rightly being given to hospitals and health professionals, but we’re pushing to get supplies distributed as soon as they’re available. 

*Taxes and a Service Fee still apply. A Small Order Fee may apply. Terms are subject to change. See the Uber Eats app for details and location availability.