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Tips from other drivers: how to ensure that your riders wear masks

April 20, 2021 / US
Featured image for Tips from other drivers: how to ensure that your riders wear masks
  1. Keep doors locked until you’ve verified that your riders are wearing a mask.
  2. Do not start the trip until the rider(s) have a mask on. Remember: riders can’t rate trips that have not been started.
  3. Use “No face cover or mask” cancellation if any riders are not wearing a mask. 
  1. Remind the rider(s) of Uber’s mask policy. 
  2. Tell them they’re putting your health and the health of your loved ones at risk if they’re not wearing a mask.
  3. Ask the rider(s) to get out at a safe location if they refuse to comply with the mask requirement. 

Posted by Ruj Gandhi

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