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Safety Tips on Proper Usage of Health and Safety Supplies

June 8, 2020 / US

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As cities reopen, we want to help you feel supported when delivering or driving with Uber. Whether it’s delivering food to those staying at home or providing rides to those who still need to move around, thank you for everything you’re doing to support our communities right now.

We’ve compiled a list of tips from public health agencies and authorities to help you properly use health and safety supplies and employ preventive measures like cleaning your hands properly.
Safety Tips
How To Wear A Face Cover or MaskDown Small
We require all drivers, delivery people and riders to wear a face cover or mask on every trip, even when vaccinated (CDC). Here's a short video on how to wear and remove one properly: Health & Safety Tips: How to Wear a Face Cover or Mask. Visit the CDC's website to learn how to improve mask fit.

While wearing a non-medical face cover or mask, it is important to avoid touching your face. If you do touch your face cover or mask, you should immediately wash your hands with warm water and soap for at least 20 seconds. You can also use hand sanitizer with a minimum 60% alcohol base.
How To Use Disinfectant Spray or Wipes to Clean Your Vehicle or Food Delivery EquipmentDown Small
Regularly clean any high touch areas and surfaces most commonly touched by you and/or your passengers, such as inside and outside door handles, steering wheel and seat belt buckles. Wipes should be used on hard surfaces. Use on leather or other upholstery may cause damage. 

Make sure you follow the instructions provided on your cleaning product and watch this video to learn about cleaning measures recommended by public health agencies: Health & Safety Tips: How to Disinfect Your Vehicle or Food Delivery Equipment.
How To Clean Your HandsDown Small
Here is an infographic on how to clean your hands with tips sourced from the CDC.
How To Use Hand SanitizerDown Small
Make sure to follow the manufacturer's instructions when using hand sanitizer. Here are some tips on proper use:

Note: Use as an alternative when soap and water are not available
Application: Apply enough sanitizer product on your hands to cover all surfaces effectively
Directions: Once you’ve applied the sanitizer, rub your hands together until the sanitizer has dried
Storage: Store the sanitizer in a place between 59-86℉ (15-30℃)
Warnings: Sanitizer is for external use only. Please keep away from heat or flames.
Remember, the use of face covers or masks, disinfectant wipes or spray, gloves and/or hand sanitizer should not replace important preventative measures such as:
Staying at home if you’re feeling sick
Washing your hands frequently
Covering your mouth and nose when you sneeze or cough. Use your elbow or a tissue to cover your mouth and dispose of the tissue immediately.
Opening the window to improve ventilation.
Letting riders handle their own belongings. Open the trunk yourself, but let your riders place and remove their personal items on their own.
Be sure to check and follow local health guidance while driving. For additional COVID-related guidance, please visit the CDC.
We’re Here To Support You
Thank you for continuing to move what matters during this challenging time. To learn if you can pick up health and safety supplies at a Greenlight Hub near you, please visit our Health and Safety Supply Distribution Location blog. If you need help with an Uber-related issue, you can contact us by using Uber’s in-app support. Also, stay informed by visiting our Coronavirus Resources & Updates web page, and keep checking the Driver blog for more driver updates.
The health and safety supply items provided to you were not manufactured or produced by Uber. Additionally, Uber makes no representations, claims or warranties, either express or implied, regarding the quality or effectiveness of the health and safety supply kit items provided to you, including whether they prevent infection or the transmission of viruses or diseases. The masks provided to you are not N95 respirator or surgical masks. You expressly agree that your use of the masks provided is at your sole risk. Any mask provided to you by Uber, as well as all associated communications and instructions in any form or media, are NOT a substitute for professional medical advice, diagnosis, or treatment. If you have questions about any medical matter, you should consult a doctor or other healthcare provider.