Getting picked up at HNL

December 1, 2017 / Honolulu

Starting today, you can get picked up and dropped off with ease at Daniel K. Inouye International Airport (HNL) in Honolulu.* No more worrying about who’s picking you up or how you’re going to get home. When you’re ready to go, head to the designated pickup locations and request an uberX or uberXL. Simply follow these directions for a more seamless experience:

  • For Interisland and International arrivals, use the second median on the departures level, across from Lobby 2.
  • For Mainland US arrivals, use the second median on the departures level, across from Lobby 8.

Don’t worry, you can still request UberSELECT and UberTAXI at HNL. All directions are available within the app to help guide you to the correct pickup zones.

But before you start requesting, take a look at our top 5 tips for traveling hassle-free:

  1. Collect your bags before requesting your car. Per HNL requirements, drivers cannot wait if you’re not ready to leave so be prepared to hop in as soon as your driver arrives.
  2. Consider contacting your driver to confirm your pickup location. Reference the app to see the name and license plate number of your ride, and be on the lookout for your driver as he or she approaches. The Uber trade dress will always be displayed in the rear windshield of your driver’s vehicle.
  3. If you’re traveling in a group or have extra bags, consider a high-capacity vehicle like uberXL. Looking for something more premium? Choose UberSELECT and get a low-cost ride with a touch of luxury.
  4. Check out our fare estimator to get an idea of how much your trip might cost to popular destinations. Whether you’re headed to the leeward or windward side of the island, just enter your destination and get an estimate now.
  5. Whether an early morning flight or late night red-eye, schedule your ride for extra peace of mind. With the scheduled rides feature, you can set a pickup 30 days to 15 minutes ahead of time in your app. You can even sync your scheduled ride with your calendar to account for travel time.

*A 7.527% surcharge will be added to all uberX, uberXL, and UberSELECT pickups from HNL. This surcharge will be reflected in your upfront fare so you can see exactly how much your trip is going to cost before you request.