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5 星行程

想知道如何获得 5 星评分?来自乘客和合作车主的以下建议有助于您获得更高评分。

  • 通过本视频,您可以了解:

    • What separates 5-star trips from other trips
    • Preferred rider routes
    • Conversation with riders
    • Safe driving habits
    • Where to find your ratings
    Youtube (filled)

Tips for a 5-star trip

Riders often rate their experience based on the following:

A clean car that’s well maintained and scent-free.

A preferred route to their destination. It might be different from what the navigation shows.

Polite, easygoing, and respectful conversation.

Excellent service such as helping riders with doors and their luggage.

Following local traffic laws and speed limits.

常见问题

  • It’s up to you. Some riders love to chat, while others enjoy a quiet ride. Many 5-star drivers say riders usually respond well when the driver greets them at the start of the trip and leaves it to the rider to strike up conversation.

    In areas where riders have the option to set Rider Preferences, the app takes the guesswork out of whether to chat or not by indicating if your rider prefers a quiet ride.

  • Yes, many drivers play music to make riders feel welcome. Some drivers recommend asking the rider if there's a radio station they prefer or if they'd like to play music from their phone.

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