*Rides in other Uber categories aren’t eligible for points.

1. Who can participate in this campaign: Individuals over the age of eighteen who: (i) link their Livelo account to their Uber account, as outlined below; (ii) take eligible trips through the Uber app, as described below; and (iii) comply with all the rules of this Regulation, the Livelo Program Regulation, Uber’s General Terms of Use, and the Uber One Program Terms and Conditions, if applicable (“Participant”).
2. Linking and unlinking accounts: To take part in the campaign, an Uber user who is also a Livelo user must link their Uber account to their Livelo account through the Uber app.
   • 2.1 Each participant may have only one active link between their Uber Account and Livelo Account. To link a new Uber or Livelo account, the current link must be removed first.
   • 2.2 If the Participant no longer wishes to be part of this campaign, they must unlink their Uber account from their Livelo account, also via the Uber app.
3. Eligible trips: Only trips requested through the Uber platform and taken within Brazil, in the categories described in item 4 below, will be eligible to earn points. To be considered eligible, Uber and Livelo accounts must be linked from before the end of the Uber trip until the points are actually credited to the Livelo account.
   3. The Uber trip will only be eligible to earn Livelo points after it’s completed and payment is confirmed.
4. Points accumulation: By taking trips through the Uber app, the Participant may earn the following number of points:
   1. Standard Accumulation – Uber One: 1 (one) Livelo point for every R$2 (two reais) spent on any Uber trip in both personal and business profiles for all Participants who are Uber One members;
   2. Standard Accumulation – Uber One: 1 (one) Livelo point for every R$2 (two reais) spent on any Uber trip in both personal and business profiles for all Participants who are Uber One members;
   3. Special Accumulation: Special time-limited campaigns may offer a higher point accumulation than described above, according to the rules and mechanics set out in the specific offer/campaign.
      1. The number of points and eligibility rules provided here may be changed by Uber at any time.
      2. For accumulation based on Uber One membership (Standard Uber One Accumulation or other campaigns with this requirement), only members who: (i) joined Uber One before requesting the Uber trip and (ii) remained members until the Livelo Points are credited will be eligible.
      3. If Livelo point amounts result in fractional numbers, only the whole number will be credited, with the decimal places disregarded. Example: If an Uber One member takes a R$51.00 trip, resulting in 25.50 points, only 25 points will be credited to the linked Livelo account.
      4. On trips with split payments, each Uber user with linked Uber and Livelo accounts at the end of the trip will earn points in proportion to the amount they paid.
      5. The Participant may only earn points either through Standard Accumulation or Special Accumulation, depending on the rules of the offer — it’s not possible to earn points in both ways for the same Uber trip.
      6. For campaigns/offers that require Livelo Club membership, only subscribers who: (i) joined the Livelo Club before requesting the Uber trip; and (ii) kept an active subscription until the Livelo points are credited will be eligible.
5. Points aren’t earned for: (i) Uber trips outside of Brazil; (ii) amounts paid with discount coupons or vouchers; (iii) cancellation fees, driver tips and/or other charges on Uber trips; (iv) Uber trips completed before linking your Uber account to your Livelo account through the Uber app; (v) Uber trips that have any outstanding payment in the Uber app; (vi) Uber trips not approved or cancelled by the rider and/or driver; (vii) Uber trips suspected of fraud; (viii) breaches of these terms and/or the Livelo Program terms, Uber and/or Uber One terms and conditions, as applicable.
6. Campaign duration: This campaign is valid for an indefinite period and may be ended at any time by Uber and/or Livelo, with 30 (thirty) days’ prior notice to users.
7. Points validity: Points earned through this campaign will be valid for 24 (twenty-four) months from the date they are credited to the Participant's Livelo account, except for Livelo Club subscribers, whose points do not expire while the club subscription remains active and in good standing.
8. Timeline for points crediting in Livelo account: Livelo Points will be credited within up to 7 (seven) calendar days from the completion of your Uber trip and confirmed payment, provided your Uber and Livelo accounts are linked from the moment your Uber trip ends until the points are credited.
   • The number of points to be credited will be advised by Uber to Livelo, who will then process the credit.
9. Livelo Account Information: Livelo account details, like registration info, points earned, etc., won’t be available to check in the Uber app, and can only be viewed through Livelo systems.
10. Personal Data Processing: To process the reward granted under this regulation, Uber will share account linkage information and the number of points to be credited with Livelo. To learn more about personal data processing, Participants can check Livelo’s Privacy Policy and Uber’s Privacy Notice.
11. General rules: This Campaign can't be combined with other promotions, bonuses, or discounts; that is, Livelo points can only be earned on amounts actually spent in Australian dollars.
    • 11.1 Livelo is not responsible for the quality of products and services offered and provided by Uber. Livelo is not responsible for incorrect information provided by Uber and/or Participants.
    • 11.2 Uber is not responsible for the quality of products and services offered and provided by Livelo. Uber is not responsible for incorrect information provided by the Participant.
12. Questions and help: If you have any questions or need a hand with this campaign, you can get in touch with Livelo’s or Uber’s support channels.

Uber One:

10% in Uber One Credit upon completion of eligible trips, payments of fees, taxes and similar. These credits expire 60 (sixty) days after being granted and you can find them in the Uber One Credits section. Membership will auto-renew every month (if you choose a monthly membership) or every year (if you choose an annual membership) starting from your sign-up date, using your chosen payment method. To avoid charges: 1) if you are more than 48 hours before your billing date, cancel in the Uber One section of the app by selecting Manage Membership, then End membership, and then confirming you want to cancel your membership; or 2) if you are within 48 hours of your billing date, contact Support to cancel. Subject to your rights under consumer laws, your recurring payment will not be refundable. See app for availability, fees, terms, and conditions. Average savings are calculated based on average discounts and the number of member trips per month. Estimated savings do not include subscription price. View additional membership terms and conditions here.