Helping to build the future of Uber
Whether you’re getting people to the places they need to be or helping them get home safely, as a driver-partner, you help keep your communities moving. And you know the day-to-day of driving on the Uber app better than anyone.
Which is why in 2021, together with RPS Group, we launched the Uber Advisory Forums in Australia, bringing together passionate driver-partners to help shape the future of driving with Uber.
In 2023, there will again be two forums, in which the Advisors will have an opportunity to give feedback, share their ideas for solutions and advocate for the interests of their fellow driver-partners. Advisors help shape the topics discussed, to make sure we’re focusing on the things that matter most to you.
Meet your Advisors for 2023-2024
Advisors have been selected by RPS Group from over 1300+ submissions to represent the diverse voices of the driver-partners driving with the Uber app.
*Quotes from the Advisors have been edited for brevity and clarity.
Hanium, Sydney
Representing NSW
"I’ve met some amazing people whilst driving with Uber and I want more females like myself to be able to feel comfortable driving after midnight. I think it’s absolutely liberating. I want to become the bridge between driver-partners and Uber itself so we can close the gap."
Kinzang, Canberra
Representing ACT
"I have been driving with Uber for almost 5 years now and so far I have completed more than 19,000 memorable trips… I’m excited to hear the news about the advisory forum that is going to be held in Sydney very soon in the month of June… I know that I have so many other innovative ideas, feedback, comments, given by my riders as well as other fellow driver-partners."
Peter, Hobart
Representing TAS
"I’d like to bring a voice to the challenges that we driver-partners are facing in regional Australia… I’m excited about the advisory panel because I think it’s really important to have a goal of having a regional voice on the advisory panel and just bring in all the challenges regional driver-partners face."
Hassan, Geelong
Representing VIC
"I have been driving with Uber for over 5 years and I have learned quite a lot of things, and I think I have more knowledge and experience than anyone else."
Philip, Gold Coast
Representing QLD
"I’ve been driving with Uber now for over 4 years with a break between during COVID lockdowns… but great to be back now supporting the driver-partner network… and also supporting our passenger network. It’s important to be able to offer quality service to them as well…"
Lee, Ballarat
Representing VIC
"I hope to be able to be in the advisory forum to give a female perspective in a smaller town and drive some positive change for women and the safety of the locals."
Mark, Melbourne
Representing VIC
"My favourite part of driving with the Uber app is… I meet a lot of people since I retired from the Victoria police force where I was a member for 20 years. My ultimate goal is to make the rider and driver-partner [have] a safe and enjoyable atmosphere."
Kathy, Brisbane
Representing QLD
"I’ve got a lot of advice for Uber from us driver-partners, mainly for our earnings every week. It can make us strive more to drive with Uber as a female driver-partner…"
Ben, Perth
Representing WA
"I would love to be part of the Uber advisory forum just because I feel that driver-partners need a voice in conversations in the Uber platform and I feel that I could provide that. I think it’s important to listen to what other driver-partners have to say and really push that message within Uber and I feel that this is the best way to do it."
Vincent, Perth
Representing WA
"The most exciting part of driving with Uber is that I get to meet so many people with different backgrounds, just people sharing their stories. You feel like the world is a small global village… I’m just excited about being part of the advisory forums because it will give me an opportunity to share my experiences and to improve the Uber app… It’s a great opportunity just to represent my community…"
Oscar, Adelaide
Representing SA
"I love long-distance driving and I’ve been driving for so many years. I love the people I meet. I come from a hospitality background and it’s just the best thing ever... I’m excited to be part of this forum as I can help… I’m a people person and everything I do, I do it with a passion."
Jawad, Darwin
Representing NT
"I have done almost 5,000 trips so far with Uber and it’s been a very interesting experience driving with Uber for so long – it’s been 5 years!"
Craig, Newcastle
Representing NSW
“I love driving with Uber because it gives me flexible time and I like talking to my customers… Why I wanna be on the advisory forum is… I would actually like to be constructive in fixing any problems that we might have. I do speak to a lot of other Uber driver-partners… but if there is anything that we need to fix, this is the best way to do it…"
Contribute to the conversation
2022 Forum 1 Open Hours
92.3% Advisors who said challenges and ideas they heard were introduced either by them or another Advisor during the Forum.
76.9% Advisors who felt the discussions offered them new perspectives on the topic.
30.25 Hours of calls between 121 driver partners and Advisors.
2022 Forum 1 ‘Have Your Say’ survey
696 Driver partners from around Australia who participated in the survey and nominated their feedback to an Advisor of their choice.
71.5% Driver partners who indicated they’d like the Advisors to discuss ‘Cancellations by driver partners’ at the forum - This shaped the discussion around the topic of ‘Cancellations’ in the forum.
Book time with an Advisor through 'Open Hours'
For the second forum of 2023, the Advisors are hosting 'Open Hours' from 17 September to 6 October. These are fifteen minute, one-on-one feedback sessions with driver-partners {Rides} / delivery people {Eats} like you, to help them best understand the challenges you face and advocate for solutions.
Slots are subject to availability so book your session early if you’d like to participate! RPS will send you a reminder in the lead up to each booking.
Book through this link: https://www.advisoropenhours.com/about-au
’Have Your Say Survey’
As a driver-partner, you have unique experiences and insights which can help shape the future of driving with Uber.
Before each forum, we will invite driver-partners to share their thoughts and constructive solutions on the topics chosen by Advisors through the 'Have Your Say' survey. Advisors will have access to all comments to help them best represent you and others at the forums.
The 'Have Your Say' survey for the second forum is now open and closes on 29 September. Provide your feedback by logging in to your Uber Driver app and checking your inbox.
Frequently asked questions
- How were Advisors selected?
RPS Group selected Advisors as a representative sample from the 1300+ applicants to reflect our diverse community of driver-partners in Australia.
- How can I participate?
Before each forum, we will invite driver-partners to share their thoughts and constructive solutions on the topics chosen by Advisors through the Have Your Say Survey. Advisors will have access to all comments to help them best represent you and others at the forums.
We have sent the Have Your Say Survey to you via email and through your Driver app inbox covering the chosen topic.
Open Hours will be available later this year.
- What are Open Hours?
Advisors will meet with driver-partners over Zoom or phone call to discuss issues related to the selected topic. Open Hours sessions will be solutions-focused, allowing driver-partners to voice their key concerns and provide specific suggestions for improvement.
- Can I become an Advisor?
The current group of Advisors will fulfil their advisory role until at least the end of 2024. In the future, new Advisors may be selected. More information will become available on this page closer to that time.
- What does being an Advisor involve?
Twice a year, Advisors meet at forum meetings to give feedback, share their ideas for solutions and advocate for the interests of their fellow driver-partners.
Advisors complete preparation work ahead of each forum meeting, and engage with the driver-partner community so they can best represent them.
Advisors will be consulted and updated on improvements and innovations made as a result of the forums.
- Are Advisors paid?
Advisors will receive payment in the form of a gift card or otherwise from RPS Group as a thank you for their time and effort in preparing for and participating in the forums and other advisory activities.
The Uber Advisory Forums are facilitated by RPS Group.
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