Uber Eats Adelaide Delivery Guide

Getting started with Uber Eats is easy. But what exactly is Uber Eats, and how does it work?

What is Uber Eats?

Uber Eats is a platform that gives delivery-partners the opportunity to earn a flexible income while delivering great food from high-quality restaurants to consumers throughout their city.

All this is done through the Uber Driver app on your iOS or Android device. The app shows when a delivery request has come through to you, what restaurant the request is from, how to get there, and where to go after the food has been picked up.

Starting on Uber Eats?

To start on Uber Eats, you’ll need to be 18 years old or above and have a car, motorbike, scooter, or bicycle. The easiest way to get going is to click here and create and profile. Next, choose your transportation option and upload all the necessary documents. The necessary documents are listed below.

For car/motorbike/scooter:

• A valid, full Australian driver’s licence
• A passport/birth certificate
• Third Party Property or Comprehensive insurance
• Vehicle Registration Certificate
• Your vehicle must be from 1990 or newer

For a bicycle:

• A driver’s license, student card or national ID
• A passport or birth certificate
  

Once you’ve uploaded all these documents, a background check with be processed for you, which usually takes around 3 – 7 business days. We’ll let you know once that’s completed.

You will then be sent a text message to come into our Greenlight Hub to get activated and collect your insulated delivery bag. Once you have that bag, you’re good to go!

Don’t forget to download the app from here so you can be ready to deliver!

Using the Partner App to Complete a Delivery

So, you’re ready to go but not sure exactly how to use the app, or deliver? We’ve compiled some resources to help you get started. It’s super easy once you get the hang of it.

Watch the video below to see the different features of the Partner App.

Watch the video here to see an example of a typical Uber Eats delivery here.

For more content about completing deliveries click here.
You can demo the app here.

Contacting Support

While you’re delivering you can call our Uber Eats delivery helpline.

Make this your first point of contact if you run into any issues while delivering, as the team is always keen to help deliveries get to where they need to go!

Adelaide: 1800 874 890

Watch the video below to see how you can get in contact with the team at Uber.

When and Where to Deliver on Uber Eats

You can go online whenever you like! Our top partners have found that weekdays (Monday to Friday) usually have the busiest lunch times. The whole weekend, including Friday night, Saturday and Sunday, are usually the busiest parts of the week. Public holidays are often as busy as weekends, and sometimes even busier! Food for thought!

But where are we busy?

How much and when do I get paid?

Pricing is super simple with Uber Eats. A pickup fee will be paid every time you head into a restaurant. For every kilometer you travel between pickup and drop-off, another amount will be applied, and finally you will receive a drop-off fee for every delivery you complete.

For more information on fares, pricing, and our service fee, please click here.

Payment is processed in bulk by us and deposited into a bank account of your choosing every week!

Other Content:

Below are some links to useful content top delivery partners have found useful.