Our approach to COVID-19
The safety and well-being of everyone who uses Uber is at the heart of what we do. We're continuing to expand our response to COVID-19 with new features for our users, support for those who earn on our platform, and partnerships and initiatives that serve our cities.
Steps we are taking
Supporting public health authorities
We have a team available 24/7 to support public health authorities in their response to the epidemic. Working with them, we may temporarily suspend the accounts of riders or drivers confirmed to have contracted or been exposed to COVID-19. We’re also consulting with an epidemiologist to make sure our efforts as a company are grounded in medical advice.
Helping to keep cars clean
We are working to provide drivers with disinfectants to help them keep their cars clean. Supplies are very limited, but we’re partnering with manufacturers and distributors to source as much as possible. We’ll be prioritizing distribution to drivers in cities with the greatest need.
Distribution of masks
Distribution of ten of thousands of free masks to drivers.
Security checklist
We have put in place a "Security Checklist" to ensure that every driver, delivery person and passenger confirms that they have taken the necessary security measures.
Mask detection
Our Face Cover Check technology helps verify the driver wear a mask by asking selfie.
Recommendations to stay healthy
All Uber users are reminded to follow the advice of public health authorities. If you are ill, stay at home and avoid contact with others. Wash your hands regularly, cough into your elbow, do not shake hands or hug, keep your distance from others. For more information, visit the
Important information for drivers
Contribution to the cleaning of your car
We do our best to provide you with disinfectant products to help keep your vehicle clean and healthy for free.
Distribution of Masks
Distribution of ten of thousands of free masks to drivers.
Supporting public health authorities
We have a team available 24/7 to support public health authorities in their response to the epidemic. Working with them, we may temporarily suspend the accounts of riders or drivers confirmed to have contracted or been exposed to COVID-19. We’re also consulting with an epidemiologist to make sure our efforts as a company are grounded in medical advice.
Security checklist
We have put in place a "Security Checklist" to ensure that every driver, delivery person and passenger confirms that they have taken the necessary security measures.
Uber intermediates requests for transportation to professional and licensed private hire vehicle companies. Uber itself does not provide transport services and is not responsible for the passenger transport as such.
Company