Per AIRPORT_CODE regulations, drivers must adhere to the terms below. Failure to do so may result in a $100 citation. Sorry, but Uber will not pay for citations.
Uber Greenlight Hubs issue all new partners an Uber trade dress and display placard for Bay Area airports. If you need a replacement, contact your local Uber Greenlight Hub.
It's easy to receive trip requests from riders leaving the airport. However, these trips work a little differently than other requests. To receive a trip request at AIRPORT_CODE, you need to enter the dedicated staging lot, where you will be placed in line to receive a pickup request from the airport.
Here’s how it works:
Uber is a smart option for travelers heading to their airport. At AIRPORT_CODE, simply drop-off riders at their requested terminal on the departures level. It's important to keep the Uber Drive App on until you exit airport property.
Note that SFO charges a $3.85 fee for all Uber requests—including drop-offs. This fee is charged directly to riders and will be paid to SFO. This way, you will never be charged for airport requests.
Uber partners may wait for ride requests at the designated staging lot only. You will not receive an airport request outside of this lot (and may be issued a citation).
Enter the staging lot on [San Bruno Avenue, just off the Highway 101 exit]. Keep in mind that:
Uber users at AIRPORT_NAME airport who request rides will be instructed to meet you at 2E—a designated pickup area labeled “Smartphone App Rides” and located just outside of both terminals.
To access this area, please stay in the left lane when entering the airport arrivals area. Be sure to enter the area for the second curb and follow signage for smartphone app drivers.
For more information, read more about [Oakland International Airport].
AIRPORT_NAME airport charges a $3.15 fee for all TNC pickups and drop-offs. This fee is in addition to the $1.55 booking fee and is charged directly to the rider. Uber coordinates repayment of this fee directly to AIRPORT_CODE.
To learn more about these fees and regulations, please reference Port Ordinance 4255 as adopted by the Board of Port Commissioners.
Commercial drivers using UberBLACK and UberSUV maintain their own airport permits. Because of this, there is no surcharge added to these premium trips.
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