We recognize that every time you open your Uber app, you're putting your trust in our technology—to not only connect you with a driver, but to also give you resources in case of emergency. That trust is what drives us to continuously raise the bar, building new safety features, setting guidelines for respectful and positive experiences, and more.
Our new Door-to-Door Safety Standard
We want you to feel safe riding with Uber as our communities start to move again. That’s why we’re introducing our new Door-to-Door Safety Standard. Powered by Uber’s innovative technology, encouraging shared responsibility, and including guidance from health experts, these new measures are designed to help protect the health and safety of everyone who uses our platform.
We hope every trip is a smooth one, but things don't always go as planned—which is why we built RideCheck. By using sensors and GPS data, RideCheck can help detect if a trip goes unusually off-course or if a possible crash has occurred. If the app alerts us to anything out of the ordinary, we’ll reach out to provide you with the resources you need to get help.