Per OAK regulations, pickups at OAK (Oakland International Airport) are now located on the 3rd curb, between stops 3C1 and 3C10, to offer you more space to meet your rider.

Getting to the pickup location

All pickups for Terminals 1 and 2 are located on the 3rd curb. The Uber Driver app will identify the specific section where your riders will be waiting for you. To get to the 3rd curb:

• Merge to the left-hand lane on Airport Dr following the sign marked “Terminals”
• Drive past the “Parking” signage and continue in the left-hand lane
• Take the next available exit on the left and follow it to Curb 3C

Driver FAQ

• What’s changing at OAK?

  Beginning November 16, all OAK (Oakland International Airport) riders will be picked up between Curb 3C1 and Curb 3C10, per OAK regulations.

• How do I get to the new pickup location?

  When approaching terminals, keep left as you pass the “Daily Parking / Hourly Parking / Premier Parking” sign.

• What vehicle options does this affect?

  This change to the 3rd curb affects pickups on all vehicle options.

• Where should I drop off riders for Terminals 1 and 2?

  No change here—all dropoffs for Terminals 1 and 2 will remain at your rider’s requested terminal curbside.

• Where should I wait for a pickup request?

  No change here—you can continue to use the waiting area on OAK airport grounds.

• What happens If the rider cancels or is not ready for a pickup?

  In the event that a rider cancels or you have to cancel because a rider is not ready, you can return to the waiting area.

• Can I head straight to the 3rd curb to wait for a pickup request?

  No, per OAK regulations, you will only receive pickup requests when you are in the designated waiting area. You may only head to the curb once you receive a pickup request.