On Wednesday, November 27th and Sunday, December 1st from 8:00pm to 12:00am, driver-partners will have to make a right turn (east) when coming out 160th holding lot. You may either enter the airport via 182nd St. or by getting on Airport Expressway via Highway 518.
When driving at SEA, Learn how to receive these trip requests and get in on the action.
Per airport regulations, drivers must adhere to the terms below. Failure to do so may result in a citation or even restriction of access to airport trips.
Please note that Uber will not pay for any citations that you may incur. If you receive a citation, the Port will allow a 10 day period for appeals if you believe the citation was unjust. If you fail to appeal or pay the citation invoice, these will be sent to Uber to pay the Port, however you will receive email communication and the corresponding amount will be deducted from your earnings.
It is easy to receive trip requests from riders leaving Sea-Tac airport. However, these trips work a little differently than other requests.
Waiting for requests
Uber’s technology uses a first-in-first-out (FIFO) queue. This means that, in order to receive a trip request, driver-partners need to enter a designated waiting area, located within a “FIFO zone”. Driver-partners will then be placed in a virtual queue where the first driver-partner to enter will be the first to receive a trip request.
To meet environmental goals, the Port of Seattle will only allow Uber vehicles with a blended MPG rating of 45 or higher to wait for airport requests at the waiting area. You can check your vehicle’s MPG rating here. However, if your vehicle does not meet the MPG rating you may still be able to receive requests through Re-Match.
The waiting area is located at 2902 S. 171st Street SeaTac, WA 98188. (see map below). Driver-partners can continue to use the 3037 S 160th Street holding lot to wait for trips.
Some things to know about FIFO queues:
Picking up your rider
Once you accept a trip request, the pickup location at the airport is located at the “TNC/Rideshare” zone on the 3rd floor of the parking garage, to the left of the taxi line (see map below). The entrance to the parking garage is on the left hand side of the drive right before entering arrivals.
Uber is a reliable option for travelers heading to the airport.
Based on the operating agreement with the airport, riders can be dropped off at the Departures or Arrivals drives. If you’d like to receive a trip request afterwards, you’ll need to keep the Uber driver app on to maintain your place in the FIFO queue.
Starting on December 5th, 2017, Re-Match will be turned on at Sea-Tac Airport.
Re-Match allows all partners, including those that don’t meet the MPG restriction, who just completed an airport dropoff to temporarily receive a pickup request without having to go to the Staging Lot.
To qualify for Re-Match, partners must complete a dropoff at the airport. If you're in the terminal and don’t receive a request after a few moments, it means there was no pickup available and you need to leave the terminal drives.
If you don’t receive a Re-Match trip, you can still head to the holding lot to wait in the FIFO queue for an airport request only if your vehicle meets the MPG restriction. Please do not loiter in the terminal, as idling at the curb can still result in a citation.
If you do receive a Re-Match trip, follow the route and use the south entrance to reach the pickup location at the 3rd floor of the parking garage. You may want to call your rider to let them know that you are on the way!
Frequently asked questions
No. Only driver-partners with cars that meet 45 MPG or above will have access to use the airport's holding lot. However, under the conditions of the Re-Match pilot cars that don't meet the MPG restriction will be able to pick up only if they receive a Re-Match trip after completing an airport dropoff.
No. Partners will only be eligible for Re-Match after dropping off at the airport.
During times when there are many dropoffs the opportunity for Re-Match is higher. At these times the wait times at the holding lot may increase. However, Re-Match usually reduces the number of cars in the FIFO queue such that overall wait times generally remain about the same as before.
SeaTac Airport has requested that drivers use the Airport Expressway and the return-to-terminal loops to reach the pickup locations. Please do not exit on 170th street as those intersections can become very congested.
You can learn more about the Re-Match program by listening to this podcast.
1. Getting your car ready
Air travelers can have lots of luggage with them, so you may need to free up trunk space to fit it all in.
2. Helping with luggage
It may take some time for riders to load their luggage into your vehicle. The airport is a busy place, so an extra set of hands can speed things up and help get your riders to their destination faster.
3. Identifying your riders
Asking your riders for their names before starting a trip can ensure that you’ve picked up the right person out of the crowd.
4. Checking the arrivals schedule
Checking the arrivals schedule at Seattle-Tacoma International Airport can help you maximize your earnings with information about when flights will be landing at the airport and when it will be busiest. See SEA ARRIVALS SCHEDULE.
5. Making music optional
While tunes are nice to cruise to, riders may prefer silence after an early morning or late night flight. Asking them what they prefer can go a long way and help provide a great experience!
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