LAX placard requests: To request an LAX placard, please use this form, as Greenlight Hub locations are temporarily closed.
Reminder: Drivers should only stage in the designated TNC staging lot located at 6100 Westchester Parkway, Los Angeles, CA 90045.
Airport trips work a bit differently than typical trip requests. Learn more about driving with Uber at LAX.
Per airport regulations, drivers must adhere to the terms below. Please keep these in mind to ensure a smooth experience and avoid potential fines of up to $1,200.
Starting October 29, 2019 — LAX-it
The airport requires that people driving with the Uber app meet certain background check requirements that are in addition to those required by the state. Failure to meet these requirements can lead to a driver being blocked from taking trips to and from the airport. See below for more info on the airport’s requirements:
The airport does not allow drivers with the following convictions in the past 7 years:
The airport does not allow drivers with convictions for:
For more information on how this can affect you, please reach out to Support or your local Greenlight Hub.
It's easy to receive trip requests from riders leaving the airport. However, these trips work a little differently than other requests.
Here’s how it works
Starting October 29, 2019
Some things to know about the driver queue zone
Uber Black and Uber Black SUV pickups
Pro tip: If you’d like, you can save time by calling or texting your rider to make sure they’re ready to go at LAX-it.
How dropoff requests work
The Uber app can be a reliable option for travelers heading to their airport. At the airport, simply drop off riders at their requested terminal on the Departures level. It's important to keep the Driver app on until you exit airport property. Please note that loading and unloading are permitted only at white curb areas. Stopping at red curbs is not permitted and may result in a citation.
If you’d like to receive a trip request afterward, you’ll need to keep the Driver app on to maintain your place in the queue.
Rematch at LAX
Rematch means you can drop off at the airport, and pick up without having to return to the Airport Assignment Area, so you spend less time waiting and more time earning. This feature is only available for a 3-minute window after completing a dropoff at the airport, and will help reduce traffic and your idle time.
Proceed directly to the LAX-it lot from the terminal area when you receive a Rematch. You’ll access LAX-it through Sky Way heading north. To get there from the terminal area, stay in the left-most lanes past Terminal 7 and follow signs for “Airport Return” and “Arriving Flights” down the ramp to the ground level. At the bottom of the ramp to the ground level, follow the sign for “Airport Return / 96th Street” to the right. Continue on that road until you are on Sky Way headed toward LAX-it.
Rider requests from LAX will only happen in the Designated TNC Airport Assignment Area. Unless you get a Rematch, you will not receive an airport request outside of this area (and may be issued a citation) if you're seen waiting on airport property.
There is a Staging Lot located off 6100 Westchester Parkway for you to park and wait, except nightly from 2am - 5am. This entrance only allows right turns from Westchester Parkway.
There a few things to keep in mind while waiting for requests:
Starting October 29, 2019
LAX has begun issuing new LAX placards to people who drive with Uber who are eligible for pickups and dropoffs at the airport. Once you get your new LAX placard, you can verify it through the Driver app:
As of April 30, 2018, all placards must be verified to continue taking trips at LAX. If you have an old LAX placard, you can destroy it once you receive and verify your new one.