Skip to main content

Instructions for drivers

Boston Logan International Airport

When driving at BOS, learn how to receive airport trip requests and get in on the action. Some of the busiest times for pickups are Sunday afternoons through evening, Monday morning, and weekday afternoons through evening.

Cape and Islands

Whether you're picking up or dropping off at Nantucket (ACK), Barnstable (HYA), Provincetown (PVC), or Martha's Vineyard (MVY) Airports, you can follow these guidelines to make the trip a breeze.

Finding your Waybill

Authorities at the airport may approach you and ask you for a waybill.

The waybill allows law enforcement officials to see information about your current or most recent ride.

To access your waybill, you can follow these steps:

  • Select Account at the bottom right
  • Tap Waybill in the menu

If you have any issues, we're available by phone 24/7. You can go to Account, then Help, and tap the blue phone at the top right of the app to speak with driver support.